Bulldog Broadband / Scammers
Despite the telecom regulator CISAS awarding me £600 which it called 'substantial compensation' for the terrible service I've received I have yet to see a penny of it and I am now going to find out whether I should sue CISAS or Bulldog.
Bulldog has lied to me and to the regulator by telling them that my accounts have been closed. They haven't. I've been onto their website today and they are still intending to bill me. I don't know how many times they have assured CISAS they have closed the accounts but in the last couple of weeks I have had two emails telling me they were taking more money from my accounts which were closed last March. they've been doing this EVERY MONTH and there is NOTHING I or the regulator CISAS can do to stop them.
The laughable part about all this is that the allegedly senior executive at Bulldog who is supposed to be sorting all this out is none other than the man who offered me a derisory £20 earlier in the year.
The regulator has told me Bulldog has been threatened with being struck off the CISAS scheme and reported to Ofcom.
I've asked when CISAS intends to carry out this apparently empty threat because Bulldog is running rings around the regulator.
I've told CISAS I would never have accepted £600 compensation if I had realised that firstly it wouldn't be paid and secondly that I am continuing to have exactly the same problems for months on end.
CISAS is useless in my opinion. I'm going to find out who runs it and tell them so.
In the meantime, if anyone knows the name of the CEO of Pipex, Bulldog's parent firm, and his contact address and fax number please let me have it as I've asked Pipex for it repeatedly and they have failed to respond.