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Bray & Scarff / Slow repair times

1 Reisterstown, MD, United States

On April 16th, parts were ordered by the repairman to repair a seal around our GE refrigerator. By May 28th, we still had not heard from the Service Department when our repair would be completed.

This only compounds the problem with Bray and Scarff. When they delivered the refrigerator, it was the wrong model. When I contacted the salesman at the Hunt Valley store, he offered $50 off the incorrect refrigerator, and then promptly told me that I am costing him money.

Never again will I buy appliances from Bray and Scarff.


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