BioNutrigenics BioQ8 / Surpise autoship
I tried ordering the 10 day trial for $5 that the junk mail that came to my house said I could try by calling [protected]. I had to sit though at least 5 minutes of ad read by the order rep. Had to say NO to 5 offers to join this or that, then no to the buy 3 bottles get 3 free for around $200, or the buy 2 get 2 free, or buy 1 bottle, or 2 10-day trials, before I got to the ad offer of 1 10-day trial. Credit card taken early in the call so I could verify I said no to stuff by telling him again the last 4 numbers of my credit card. He checked one last time before the end of the call that I was just ordering the one 10-day trial for $5 plus $4.95 for shipping. No mention of autoship. The $9.95 posted to my credit card the next day. Seven days later, a charge for $29.97 posted from "BIO Q 8*HEARTHL BIO Q 8*HEARTHLTH [protected] FL" so I called the number on the statement which is the number on the invoice I got with the sample. Took a few tries even with the order number to find the order. He said the second charge was for the autoship of 1 bottle for 30 day supply. I told him I was not told about that and the invoice only said "If you are a Smart Health Memver with VIP status (which I said no to), you will automatically receive a new shipment every 30 or 60 days charged monthly to your credit card." He said it was sent the 1-28-10 which was only 2 days after I actually received the trial pills and only 7 days after ordering. I told him to cancel any future shipments and if after I had a while to see if there was any noticeable difference after taking the pill for a while, I'd find some other place to order from.
Oh, and of course they take orders anytime, but the number to call and cancel or get refunds is only open Monday-Friday 5am to 6pm CST.