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BetUS.com / Misgraded Wager

1 Knoxville, TN, United States

I started using betus.com about 2 months ago because i liked some of the lines they had compared to bodog and beted the other two sites that I still use. However, I put $31.42 on a tennis match, and actually lost the bet, but when I got on my account early in the evening it had shown that there was a wager refund for $31.42. I had deposited $50.00 to bet on some more games that night because I wasn't aware of the misgrade. Well late that night I did a bunch of bets for the nfl games on the next day and emptied my account. After the college games had ended I had won a couple of parlays and had a balance of around $150.00. The next morning I wake up to bet on a few more games and they had taken the $31.42 back out of my account, and when looking at my account summary they actually did it when I had zero dollars in my acount and showed that I had a -$31.42 balance before I won my parlays.

When I called betus, I first got the run around to 4 different operators and finally got to someone who said he could help me. He looked at my account said he saw the there was a misgrade and would have to talk to his supervisor. I later talked to the supervisor and he told me that the misgraded the game and later went back and corrected it. I have actually had things like this happen on both beted and bodog, both companies handled it the same...they didn't not take the money out of the accounts of the players they had misgraded but rather corrected the accounts of the wagers that were actually winners. I actually talked to someone from beted about it and they said it was there mistake and that it helps serve as a reminder not to do it again when you have to pay money to people that you should. Betus however said thats not they way they handle, my next question was when my account was at -$31.42 what would they do if I had lost my parlays and all my nfl bets the next day, would I have to pay them that money and he said "yes, its like making a bet on credit." To which I replied, "so your telling me when my account reads $0.00, I can still bet?", his answer..."no sir". After that he said there was nothing that he could do for me my account balance was right.

PLEASE DON'T USE BETUS.COM...BETED.COM, BODOG.COM, SPORTSBOOK.COM ARE ALL MUCH BETTER WEBSITES WITH MUCH BETTER CUSTOMER SERVICE AND QUICK PAYOUTS. STIR CLEAR OF BETUS.COM IF YOU LIKE BETTING ON SPORTS AND ACTUALLY GETTING YOUR MONEY!

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