Banfield Pet Hospital — unprofessional vet
I had recently taken my Dachshund/mutt to the Banfield Pet Hospital located in the Petsmart chain in my home town. I had come to this hospital on several occassions in the past with no incident, and the staff loves my dog, chief. I have had excellent care from Dr. Valeshega and Dr. Schneider. However, on this occasion I was subjected to another Dr. Dr. Stephanie Smith. I was talked down to like a small, ignorant child in a condescending manner, and then blamed for everything that was wrong with chief. To note ... he gained 5 lbs from the previous year, excercizes more then I do, and I'm not anywhere near what one would label Obese. She may be a good vet? but her people skills need improving.
To make matters worse, the following morning after recieving his shots for Leptospirosis and Distemper/Parvo his body developed welts that resembled an Alligator skin on his back coat. I called Banfield again, asking if there were any reason for this reaction and what I could do to alievate his discomfort. I was then chastized and told that its not the shot or any of his vaccines, but that I, once again, am to blame for my dog's sudden condition. That he must have gotten into something in our completely empty, but for grass and trees, yard. I own 2 other dogs and both are fine. No welts, bumps, or alligator back issues.
As a result of DR. STEPHANIE SMITH and her shotty customer service skills, and questionable knowledge of Veterniary medicine, I will no longer be subjecting my family pets to this hospitals care. Obviously they don't need my money if they're going to give my dog an allergic reaction to unnecessary multiple booster vaccinations and then blame me for the horrible results. Im a pet owner, not a VET!
And as for Dr. STEPHANIE SMITH ... I hold a Bachelors and Masters Degree from well known and highly respected universities, and I take great offense to your snobbery, and your blatant disdaining attitude towards my person. Using the term, "Animal Husbandry" to a lay person was over the top professionally. I knew what she meant, but an average marine in this town is not going to know what this means. This was a arrogant attempt to "put me in my place". It's sad really, that she has to do that to make herself feel big and important. She must not feel very secure in herself. I really only feel pity for her now. But I wanted to inform the rest of you consumers, if you're ever in Jacksonville, NC and happen to use Banfield Pet Hospital, Don't allow Dr. Stephanie Smith go anywhere near your dog.
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