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Arm & Hammer detergent / customer service

1 Royal Palm Beach, FL, United States Review updated:

In all of my shopping experiences, I have never seen employees at your customer service desk and probably your manager behave with poor judgement and service. I came in for an item in your circular of 2/17. There was no inventory on Monday and none on the loading platform. I asked for a rain chec. After half an hour and having checked out with my other items, I left a very angry customer. If you advertise it and you don't have it, don't you either give the customer a like item instead or a raincheck? I was told by 4 different people that someone had to go in the back and put it in the system before they could write me a raincheck. I have done business with so many retailers over the years and have never seen such a ridiculous set up nor have I ever been put off the way these people did it. Your girls on the checkout were extremly helpful and kind. I am sure KMart will not be seeing me again. I think I would pay a little bit more for less aggravation somewhere else.

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Comments

  • Rj
      31st of Oct, 2008
    0 Votes

    I am seeking advice as to what might be safe and
    effective to use to remove blue stains all over my
    khaki uniform set after using Arm & Hammer
    liquid detergent. It appears the "blue dye" in it
    is the culprit; nothing else was damaged in that
    wash load, nothing "ran" or "bled" and no ink
    pen was to blame. Their instructions include a
    pre-treat option in addition to introducing the
    detergent into water before adding garments.
    This has never happened to me before and now
    my uniform appears to be tie-dyed! RJ Taylor

  • La
      12th of Jul, 2011
    0 Votes

    Try Zellers, the customer service is just as horrendous, i try to avaoid the store at all costs!

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