American Laser Centers / Mistreatment!
I am a patient at American Laser Centers, I purchased a Vela shape package of 6 at the Carmel, In location one month ago. I first sat down and spoke with the clinic manager Ruthy she seemed very fun and energetic at first but as the consult went by she became very talkative and shuddering her words, at that time I should of known she was lieing to me. I started to get very uncomfortable and just wanted to get out of there. So she sold me on the vela package, MAN she talked so fast I said to myself she should work for a car dealership. After I paid for my package with carecredit she promised me that my abdomen will become completely flat and my flanks will be gone after two tx's. So I believed her, but after 4 tx's I seen no results so I called the clinic on 3-1-08 and spoke with her assistant, so she claimed I can't remember her name, she put me on hold, but I don't think she realized that she did not push the hold button. She spoke with someone regarding my situation she called me a complaining ### and said this ### wants her money back. So I did not say anything once she got back on the phone, she told me I'm sorry, but the clinic manager is not here right now, I knew she was lieing because she called ruthy's name. But to make this disturbing complaint short. I called customer service and told them what happened the lady on the phone was shocked and said I will make sure someone get back with you ASAP, but I am still waiting This company is a total rip off and full of it those girls need to be fired and kicked out. All I want is my money back I refuse to go back to the Carmel clinic and any other clinic at American Laser Centers!!!
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