American eVoice / Scam!
I posted this elsewhere but I'm trying to make sure this is heard!!
Well, I just found out that for the last 6 months, I have been charged via my phone bill for a service I never requested. How? Well it turns out that ANY company that provides phone or voice services can be added to your account with OR without your permission. How is this possible? I asked Verizon and it turns out their hands are tied. A Pennsylvania Law allows this. Crazy? Yes. How did I find this out?
I had Verizon. I closed my account on June 1st. Then when going through my bills (which were on auto-pay) I noticed this American Evoice on there. I called Verizon, who can't discuss why the charge is there ***without an order number!!!*** What crap! I had to tell them, I didn't place the order! "Then we can't assist you."
Then I got through to American Evoice. They told me they can credit me for the last three months of the billing, which is July, June, and May. I told them I already CLOSED the account. But it doesn't matter, they are giving the credit to Verizon.
But what about the rest of the charges? Because this order was placed in January? Oh, I have to email or fax their processing center to get that refund.
Truly a WTF moment.
I feel that everyone should know about this. Verizon will be issuing me a credit, and completely closing the account. It's infuriating. :(