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Agensi Pekerjaan HAZ Sdn Bhd (Subang Branch) / More than half a year to get a cambodian maid

1 Malaysia Review updated:
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I am also a victim of Agensi Perkerjaan Haz. I have waited for my refund for 8 months and until only yesterday they called and say that the cheque is ready. You want to know why it's finally ready because I took the case up to TTPM. But this time I refuse the cheque because I want a full refund. They deducted RM500 s admin fee and I found out from others these are all ###and I could have a full refund despite I agree to in initially. I was willing to part with the RM500 initially but over 8months and their attitude indicated that I will not get a cent back, I decided to take it to the authorities and this time I want a full refund.

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  • St
      14th of Apr, 2011
    0 Votes

    Oh yeah, read up on TTPM and you will see many other similar cases against these crooks!!

  • Me
      19th of Apr, 2011
    0 Votes

    What the hell !! Agensi Pekerjaan Haz again. My story begin in 2009 which i gone thru all the frustration from Ampang Haz. The so called salesgirl named Kenix Ong is the person who handle my case. In the beginning of closing sales everything is ok.. but everything turn up to hell after deposit have been made...
    Im actually recommended to this salesperson tru my frens..but end up my fren also get refund fr her after waiting for 5 mths. hey..frens over there...PLS DONT GO TO HAZ AMPANG TO APPLY MAID FROM KENIX ONG !!! IF U WANT TO DIE GO AHEAD !!

  • Mr
      22nd of Apr, 2011
    0 Votes

    Wow! Find the complaint from Megan Siew is really strange. Wonder why her friend would recommend this Agency to her if the service is so terrible. Another very strange thing is this whole issue happened in 2009! Now is 2011! If this complaint is genuine, would really like to hear the whole 'story' in details. If not, it would sound like a personal attack.

  • Wa
      16th of May, 2011
    0 Votes

    Oop! Looks like I am not the only unlucky one but is another victim of this agency.
    My situation is almost the same as the rest : they will asked for a so-called 'processing fee' of RM500.00! Damn it! These are all our hard earned money!
    I have just filed a claim to for a full refund. I guessed others should do the same also.
    The government should black-list this kind of Maid Agency, sucking our money for commitment they failed!!!

  • Ag
      17th of Aug, 2011
    0 Votes

    Im here to complain about the passport renewal in charge person-Ms Lau. I understand that the sales girl who handle my file alrdy resign. I only called up to check abt my maid advance salary because she want to go back. She not only behave not polite to me but she also yelled to me. I want to enquire :
    1) Does the owner of Agensi Pekerjaan Haz Sdn Bhd is aware about the staff attitude ?
    2) Does the owner of Agensi Pekerjaan Haz Sdn Bhd understand that the attitude of this staff represent the company reputation and if anything goes wrong, it will punish the company reputation ?
    3) Or this lady is the boss of the company ?

  • Wi
      26th of Aug, 2011
    0 Votes

    wat... they already start facing problem with cambodian on sept-2010, they still ask me to pay the deposit on Oct-2010, that means they just want my deposit only. i am waiting the maid from Oct-2010 until now 26-Aug-2011, i want to form up a strong group and ask the full refun from this sucker ?

    any one which interested, please drop me an email

  • Fx
      26th of Aug, 2011
    0 Votes

    found this :
    the boss of this fxxx up company is Dato' Raja Zulkepley Dahalan, login to face boos and search for this person.

    and all the idiot staff are in his friend list. want to fxxx them up, go and post message to facebook.

  • Fe
      30th of Aug, 2011
    0 Votes

    I apply a Cambodian maid from Ms Yee Chor Kew on beginning of this year. I were told that the maid will reach my doorstep within 3 months time. I agreed with the offer & paid the deposit to her. I had made numerous calls to her in May, June, July and untill now in August to check on the maids availability, but the answer given everytime is the same...your maid is underage, the document is still under process.
    Please understand that im in desperate needs of maid. If not, i would not had placed my deposit 6 months before my maid left although the staff told me that the maid will come within 3 months. Im still giving Agensi Pekerjaan Haz a chance to fulfil their promise but everytime im the one who need to call to check. Im been very fed up with the follow up calls with them.
    I had finalised my decision and i want my deposit back. So I call Ms Yee Chor Kew again and ask for my refund. Ms Yee say ok, I can withdraw or cancel my application but there will be a deduction of RM 500 as a processing fee. I really dont understand why they want to give a penalty of RM 500 on my side since nothing has been done by them. Is this fair enough ?

  • Ze
      15th of Oct, 2011
    0 Votes

    I am the victim of agency haiz too. After 6 months, I do not have the maid until the 6th month they told me that the maid cannot come because the father disagree the maid to come to Malaysia. It was the case in year 2005. Also the same, I cannot reach them through callsssssssssssssssssssssssss. Until I told them that I wanted to cancel the application and they said they will return the money to me but it needs to take at least 1 month. After a month, I called them then they asked me to go over to collect the refund. However, when I reached there, the agent said they can refund half of my deposit only and it has to take 3 months again. I was so angry and scolded them badly. At the end, I requested the agreement from them (at that moment, I just noticed they did not give me any agreement). In the agreement, It stated that they can only deduct rm 500. Then I showed it to them, so they agreed to deduct rm 500 and I got back my refund in a week time.

    After this case, I applied maid from another agency. This is a reliable agency and I can get my maid within 2 1/2 month time. And this agency told me that they will fully refund the money if the maid could not arrive. If I want to cancel the application in half way of the processing, then they will deduct my deposit. However, they can show me the documents that they have submitted to the government and these document have the government stamps. This agency told me I can asked for it from haiz, otherwise, they cannot deduct my deposit.

    I think you may need to ask haiz for the submitted documents if they want to deduct or not refunding your deposit.

  • Sh
      5th of Dec, 2011
    0 Votes


  • Ev
      21st of Dec, 2011
    0 Votes

    I really thanks & appreciated to Haz agency for their good service to me. I got my maid arrival just in one month time (29/8/11) after my deposit paid on 29/7/11 to them. Myself both husband and wife are woking with 3 kids at the age of 3.6. 10 need to take care but our ex-maid has been runaway in a sudden with leaving my 3 kid at home somewhere mid of July'11.
    My new arrival Philippine maid from Haz are well train and help a lot to my family. Beside all the normal household cleaning chores, she treat good to my kid and they love her so much as even my maid tech the kid to read and tell stories to them. Although she is just 5 moths with us, but she learn up Malaysian style cooking and serve my kid during day time while i am not at home. With this quality maid provided from HAZ to me and their good service.;

  • Mr
      10th of Jan, 2012
    0 Votes

    Oh my god ! I can't believe until I see all this complaint. I thought haz agency is a reliable company because this is my 4th time dealing with them. All of my previous maid application got no problem.
    My luck turns bad when my file is handle by Jessie Ling and then pass over to Ms Yee Chor Kew. I apply for a Cambodian maid on end of 2010 which I want the maid to come on May 2011 because my maid will go back by then. Jessie promise that the new maid will arrive within 2 months which mean in Feb or Mar 2011. My document is not qualified to apply for 2nd maid, therefore I apply the maid under my brother's name. This is because Jessie told me that I need to cancel my old maid before the new maid can come in. I told Jessie that I can't left behind without a maid because I need this maid to take care of my 80 years old mum. So I got to apply under my brother's name.
    I called Jessie on Jan to ask about the application and she tell me everything is in process. I wait until April and call her again, the same answer given. I call again on May, she tell me she is going to resign on June and my file is handle by another person called Ms Yee Chor Kew. Ms Yee ask me to select another maid because the document of the previous maid is not complete. I follow her suggestion because I really need a maid. I wait for exactly 1 mth and I call Ms Yee on July. Ms Yee not only didn't return my call and she also ask me no need to call her because if got any update she will inform me. I had give enough time for Ms Yee to return my call, but I do not receive any call from her until August.
    My patience has a limit. I don't want any maid from this company. I just want all my money back. I sign the refund form on August and until now it has been 5 months, I didn't receive anything from them.
    Should I go to the consumer tribunal or should I lodge a complaint to the immigration dept nor ministry dept about their way of doing business or cheating money ?

  • Ge
      27th of Jun, 2016
    -1 Votes

    This is the worst agency i never deal in my life~AGENSI PEKERJAAN HAZ SDN BHD
    My maid is refuse to work after 8 months, then we decide to sent her to the agency for counselling. i was realized i did not have any agreement with me while dealing with the staff, because my mother deals with them last time. According to my mother, the agent said there is no use to have the full set agreement, then only pass the salary sheet to my mother. What the hack is this agency did ? The agent did not give us any solution but ask us to sent the maid home, and question me like my family is abusing my maid and just stand on the maid side. Obviously they know the intention of this maid, SHE WANT TO BACK HOME.
    The maid did tell us she apply for other work not housemaid, why the agency still want to sent this maid to us. End up get trouble and they do nothing but ask us to sent her back, and paid again for couples thousand to reapply. This is how the agency works, or this is a scam?
    You will get cheated and fed up if you choose this agency.

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