I purchased starter at Advance Auto Parts, , have spent several thousand dollars buying from Advance over the years, , starter was defective after I benched tested ok and installed, called Advance to see if they had another in stock, they said to bring in car to have battery and alternator tested before they could replace starter, and starter had to be tested off the vehicle before they could replace, , this according to the new hispanic obese oppressive bully new manager...(previous position a federalle from Pancho Villas army)..plus his head was two times bigger than his body...
I went to the store, waited in line while the manager had two customers waiting while he slowly
checked a customers $10 bills with a marker for counterfit?? This is a true oppresive predatory bully..
after 8-9 minutes waiting in line (he was the only one behind counter, he had other 2-3 workers doing other work in and outside the store)..he said I had to wait 5 minutes for another customer ahead of me, ,
I waited 6-7 minutes and then a girl came behind the counter and ask if I needed help. I told her..she looked at Pancho and said I have to ask my manager, he shouts out, , no stay on the counter (no customers in store but me and other one' also waiting to have car battery tested)..he then shouts it'll be 10 minutes before I get to you sir..with that I told Pancho, , I've been waiting a over ten minutes, I don't like your bully attitude and I demand service now, , to which he said I'll get to you in 15 or so minutes..
I was real angry left that store and went to another Advance store where they took care of my problem at once..I asked for the district manager, whom I later called and reported bully man, , he said Advance takes all complaints serioulsy, said would look into the matter and call me back..he called ONE time left me a message to call him back..I called him back six times and he never returned my call. SO...
I EMAILED A COMPLAINT TO THEIR CORPORATE OFFICE...NO REPSONSE..I AM NEVER SPENDING MY MONEY AT AN AUTO PARTS STORES WHERE THEY HIRE IDIOTS, BULLIES AND OPPRESSIVE SLUGS SO THEY CAN HARRASS THE PUBLIC CONSUMER. PLUS I FILED A COMPLAINT WITH THE BBBN FOR OPPRESIVE AND BAD SERIVCE..