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A Touch of Grace Wedding Planner / Poor customer service

1 United States

We hired a Touch of Grace Wedding Planning services to help plan our wedding. The woman involved indicated that she would be very able to help us out. She was very nice in person and seems to be everything that we wanted to have when hiring a wedding planner.

About a month before the wedding we were notified that the wedding planner would be moving out of the area. The services that were planned already were going to be passed off to her "assistant" to whom we have never met before.

I found this to be very weird.

We tried to get our 250 deposit back and were initially denied. After some very vicious e-mails from A Touch of Grace Wedding Planners I was tired and frustrated of the communication.

We finally got a promise to get our deposit back and we have not seen it yet.

PLEASE DO NOT USE THESE PEOPLE FOR WEDDING SERVICES!

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