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2.6 5 Reviews

180 Credit Repair Complaints Summary

2 Resolved
3 Unresolved
Our verdict: Dealing with 180 Credit Repair, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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8:07 am EDT

180 Credit Repair credit repair

Yes I am very disappointed in 180 credit solutions as they charged me over $600.00 to do a repair on my credit and I asked my rep. Sarah from the start of the process how much do the scores go up on the average her response was 80 points or higher well I have been with them for almost 6 months and my score has actually went down. I brought that to her attention and she said because a new debt was added which really hurt my score well this "new debt" that was not new and was from verizion which was on my original credit report before I started yes they had it removed but then it appeared again the next month under a new credit agency and once she "Sarah" did her research and found that yes it was on there from the start she assured me that it would be very easy to get removed again because it had already been removed well guess what? it is still there.. so in total i have only seen 2 items removed from my credit report and that did nothing for my score .. i will be asking for some type of refund but i'm sure i wont get it by reading other complaints on here so my advice to anyone try someone other than 180 credit repair...

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11:00 pm EST
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180 Credit Repair scam

This is the biggest scam in the fix your credit industry. Word of advice they will offer you the cheapest price but its a major major scam.

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7:36 pm EDT
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180 Credit Repair liars & theives

They completely ripped me off and lied about what they can do. When I tried to get my money refunded for broken promises and sales misrepresentations they would not even return my calls. I did everything in their program that I was required and ended up $1200.00 down the drain. Companies like this should be shut down.

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Charolett Hall
Galloway Township, US
Mar 26, 2012 4:41 pm EDT
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This company has completely ripped me off and I would like to start a lawsuit against them. If anyone else out there has been a victim please reach out to me at charoletts@gmail.com. I am in the process of contacting a few attorneys to see what my options are. PLEASE JOIN ME IF YOU HAVE BEEN A VICTIM OF 180 Credit Solutions! Thank you. No longer should the helpless be a victim.

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Josh180CS
Melis, US
Aug 02, 2010 4:43 pm EDT

Hi Jason http://www.complaintsboard.com/profile-32760

Nice try! I am sure that this probably scored a few brownie points but that's about it! We have no record of a Jason from Dallas who was charged $1, 200.00 in our program between 1/23/09 when you left a rather positive comment on a negative thread about Trinity Credit Services (Trinity Credit Services — Sales misrepresentation) and 7/28/10. Also, our average client cost is currently around $600 which is half of what you stated that you paid for our services.. A) Why would you need credit repair roughly 1 year after TCS supposedly got you into the 700's? And B) Why would you hire us and not re-hire TCS since they did such a great job the first time around. Just so we are clear here, this response is not intended to slander Trinity Credit Services, just to simply point out the fact that your claims are false and I know from experience that it would be in your best interest to focus your time and efforts on selling and hitting your monthly goal, rather that trying to slander a competitor!

Have a Great Day,

Josh C

Is 180 Credit Repair legit?

Our verdict: 180 Credit Repair's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while 180 Credit Repair may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

180 Credit Repair earns 52% level of Trustworthiness

Average Trust Update: 180 Credit Repair assessed by Complaints board with 52% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for 180 Credit Repair. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

180creditrepair.com you are considering visiting, which is associated with 180 Credit Repair, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • 180 Credit Repair protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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10:47 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

180 Credit Repair missing in action

We signed up with the service with 180 credit solution in august, 2009 with sarah carey. She was very professional and sounded very genuine at the beginning. But we never get any updates from them. We always have to call for updates. Unfortunately the very last time we managed to talk to her was in november 2009. Since then we have not been able to reach her or anyone at the company. We tried calling a few times a day but it always go to the answering service. We left messages but no one response to our voice messaged, same thing with emails. They have collected all their service fees but we haven't seen any results. The most frustrating part is that we can't reach anyone and they chose not to return our phone calls & emails. I even tried to send message to the ceo of the company via this website. I was hoping that he will get back to me b/4 I lodge the complant. It's been more than 1 week and he never respond to my message either. It's really bad for company to take advantage of the unfortunate situation of others, collected money upfront, and disappeared. False promises and bad business ethics.

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4:50 am EST
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180 Credit Repair credit repair

180 credit solutions charged me over $ 600 to repair my credit with a guarantee to repair my credit on 6 months.In the first 2 months I got a credit report showing they disouted a few items, after that I received nothing to indicate that they were still working on my credit. My credit score never went up. I tried to call them so many times and they never answered their phones or called back after they got my money. I sent emails and got 3 vague reponses when they wanted to reply. My so called case manager was rude when I asked her for my money back and made up accounts that they had deleted off my credit report. These accounts were never on there to begin with and when I called her out on it she never responded to another email from me again. They had a so-called guarantee that if you are not satisfied you could get your money back, but after month 4 I tried to get my money back and they kept stringing me along and never honered it.

This company gives credit repair companies a bad name! I reported them to the bbb in texas and I will hire an attorney because my money is not for free. Greed should be punished. They are dishonest about their guarantee policies and will string you along so that it it harder to get your money back. With credit so important these days, its sad that companies like this prey on the people who need their help.

And also, isn't it illegal to charge up front for credit repair services... I will ask my attorney.

Read full review of 180 Credit Repair and 12 comments
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Daniellicon
Cedar Park, US
Dec 05, 2012 11:31 pm EST
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I love Ed Lydon. He is great and fulfills his promises. Had I actually followed the plan I would have seen drastic results instead of mediocre ones (I applied for credit and failed to deliver correspondence to him as it came in). Trust him. I do, and I continue to do so.
Lydon, great company. Kep up the good work.
Daniel Licon
Freebird Aquaponics
[protected]

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zoe parker
dallas, US
Dec 13, 2011 4:39 am EST
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Sarah is a fake name An Ed Lyons is too. There are no businesses in Melissa TX. Oh I'm sorry there's A sonic an A couple of gas stations. They work out of a house. My advice take your biz somwhere else.

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zoe parker
dallas, US
Dec 13, 2011 4:32 am EST
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This I agree this company did nothing for me and it was a waste of my money.

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Gullible12
Orlando, US
May 10, 2011 5:53 am EDT

You guys are liars and will never be forgotten for stealing peoples money and not fulfilling your promises. When you were calling us non-stop with your false promises of a high credit score in 180 so called days you didnt mention half the things you are saying in this message. YOU promised up and down that scores would be improved by 200-300 points. Then when you couldnt improve the score or get things deleted after 2 months you quit calling and returning phone calls. And SARAH, you're one to reply, you are the biggest liar in that 2 person company! Get a real job lady! One that requires more than a GED! Better yet, go work at Best Buy! You'd make a half decent salesperson!

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Sarah Carey
Melis, US
Aug 31, 2010 11:47 am EDT

Dear jessps,

Let's just go ahead and clear the air and get some facts straight! You failed to mention quite a few things in your recent rants of our company. First off, the fact that we successfully removed 29 derogatory accounts and removed the negative payment history from an additional 9 accounts between all 3 credit bureaus. It's really kind of amazing that we managed to increase your credit scores from the mid 500's in April of 2009 to the mid 600's in February of 2010 considering the fact that you also failed to mention that you incurred 2 new negative accounts to all three bureaus, 1 new inquiry to both Experian and Equifax, and established a new charge account which reported to all 3 bureaus during this same time frame. Each of these additions to your credit reports will naturally cause your scores to drop as they are all considered negative score factors by all three bureaus! We can only imagine what your scores would have been had you followed your client obligation. Do you honestly think that you would have been approved for your new charge account prior to hiring 180 Credit Solutions?

I don't understand how you can sit here and say that we did not go above and beyond our obligation to you... You hired us in April of 2009 to perform 180 days of service, correct? You contacted us in November of 2009, 7 months after you hired us/1 month after your 180 day contract had expired, and asked for more help and what did we do? We sent out complete investigations to all 3 bureaus on your behalf challenging all remaining derogatory accounts and the new derogatory accounts! Then, you contacted us in February of this year, again asking for more help, and what did we do? Yet again, we sent another complete round of investigations to all 3 bureaus on your behalf challenging all remaining accounts!

Eddie Lydon and I have spoken to you on many occasions explaining all of this and yet you still somehow think that you deserve a refund? How about a thank you for improving your scores over 100 points across the board? How about a thank you for providing additional service to you not once, but twice, and never trying to re-sign you in the program or ever asking for another penny from you? How about a thank you for improving your credit situation to the point that you were approved for a new line of credit which gives you the opportunity to build your credit history and increase your scores even further? We all know that you did not get into the credit situation you were in back in April of 2009 overnight... However, it is clear to see that the main reason that you are in the credit situation you are in now, is thanks to 180 Credit Solutions!

We understand that no matter how hard we try, no matter the reasoning or circumstances, we will not be able to completely satisfy 100% of our clients. It is unfortunate that some clients will never be happy... Even still, after you take the few complaints that we have received here at complaintsboard.com and add those to the few we have with the BBB, we currently hold a 99.98% satisfaction rate! Say what you want about 180 Credit Solutions, just make sure you are truthful in your statements and that all facts are presented.

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jessps
Kansas City, US
Aug 21, 2010 1:34 pm EDT

Never heard FROM THE MIGHTY MIGHTY MR LYONS CALLED ME EAMILED ME OR ANYTHING! I did call him, email him however & never heard back? If your such a stand up guy & your service is great why wont you return a call or email? I think I know why, BC you dont have a leg to stand on, GIVE ME MY $$ BACK OR FIX MY CREDIT LIKE YOU PROMISED!

DO NOT use 180 credit solutions! not only do they take your money & run but they break your heart bc you believe they really will help. I'm tired of people (their employees probably) getting on here to say good things about them. I gave them 3 referrals the first day I spoke to them & luckily my friends forgave me BC WE ALL GOT BAD SERVICE! SCRATCH THAT---WE GOT NO SERVICE! contact me like you said you would, Mr. Lyons, please! OH, wait, just another lie!

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You Know Who 2
Carol Stream, US
Jul 21, 2010 1:08 am EDT

Well, Well.. since I originally started this complaint I feel the need to say that this company is definitely a SCAM. My attorney is closely monitoring them, trust me. The minute he has enough evidence he will file my lawsuit againt this FRAUD that is being committed by 180 Credit BS. They must think I forgot. I've made it my business to expose companies like this since they did this to me. I've already filed a BBB compliaint and I suggest everyone do the same that has been lied to by this company. Can't be a lie MR. LYDON, CEO, if more than 1 person is experiencing it. You and Sarah are both liars and you will answer to a judge for collectijng money up front for your "so called credit repair". Good luck and good riddence to bad business practices!

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Coleman1
Chester, US
Jul 03, 2010 7:08 am EDT
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They are a major SCAM! They did exactly to me what they did to all of you that are complaining. After a very distressed process of no return calls, emails, etc. I never received results and they will not honor their money back guarantee. They are trying to blame me and say I am in violation of my contract because they were going after late payment and I was suppose to pay my account. Then why would we discuss them negotiating a settlement on my end if they were dealing with a late payment. They just make up one lie after another and Sarah Carey just avoids you and gives you half [censor] answers that never clearly answer your question. After 7 mo. I asked again for my money and Ed Lydon was extremely rude, made up lies and actually laughed and said he would never give me my money back! To actually try and find fault with me and make up lies that never happened. If my account had to be charged off prior to them being able to make a change why did they take my case and my $395 bucks! I have already contacted the BBB and glad to see I am not they only one so maybe it will make a difference since I am not the first to put in a complaint, I have contacted the Federal Trade Commission and put in a complaint and just completed my complaint form to Texas Attorney General complete with copies of emails between Sarah Carey and I to prove my case and how I have been wronged and Scammed! Again why would you discuss in emails that you would negotiate a settlement, if you didn't know that I had stopped paying the account. I am not in violation of my contract as they are trying to say to not give me my money back. I followed all the guidelines to perfection, kept copies of all transactions and they were well aware that I had stopped paying the account otherwise why would you discuss settlement to get it off my credit as the last option! If you are wise you would contact the FTC, BBB and Texas Attorney General. My laywer has a call in to him as well. I will find every blog they have and let consumers know the truth about this company since this seems to be a pattern with them. We should consider a class action suit, something to discuss with my lawyer next week! Ed Lydon and Sarah Carey shame on you to do this to innocent people, I hope you can sleep at night but time will tell!

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Charles K12
Dallas, US
May 07, 2010 12:44 am EDT

I just want to take time to express how much I appreciated the help that 180 credit solutions did for me. I had a low credit score of 498 an in approxiamately 60 days it was at a 602. I know its hard to believe but its very true. Im very skeptic anyways because of my line of work, Im a bailbondsman in Independence, ks an believe me I here all kinds of stories. I can personally promise you if you follow the procedures it WORKS. Im very glad I hooked up with 180 credit solutions and you should too you will be pleased you did.

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jessps
Kansas City, US
Feb 16, 2010 10:52 am EST

Forgive the spelling & grammer mistakes---this was written fast & with much disapointment, during that my grammer doesnt seem to matter...

I am "using" (Use that term loosely b/c they are not doing ONE THING FOR ME!) 180 credit solutions. They did the exact same thing to me that they did to Melissa from Texas. 180 credit solutions is a SCAM!

First off, I was blind sighted by having a "seemingly" nice & helpful rep who told me her personal story of how working there made her score go up over 200+ points. She said that she lived in a trailer that was going to get taken away & now after helping her & husband they just bought a new house & car. Also, when she said we are different & offer a money back guarantee I bought into it. She related to me of how credit was ruing her life & its so easy & simple to get fixed & they have a 99% success rate...(something like that!) & if your not happy with your results you get a full refund!

$400 of my money later a few old accounts were removed (that were old anyway & I could have gotten them removed b/c it had been passed 7-10 years!) but my score NEVER went up...IT WENT DOWN! she said it was beacuse of the "investigation" & in 3 months I would see a huge difference!

3 months passed...NOTHING CHANGED! She said we will send out another round of letters; just give it 6 months she told me. AGAIN! NOTHING HAPPENED!

6 months turned to 9 months & i asked for a refund since its guarrenteed, she said we did take off some accounts & I said yes, Old ones that should have been off anyway & wernt effecting my credit score anyway. Then she made up some insane number of accounts she took off, I was onto her scam, no she didnt get them removed she just got it to where it only showed up once like there supposed to! SCAM!

OVER THE LAST 2 months i have called & called & NEVER GOTTEN A LIVE PERSON OR A CALL BACK!
DO NOT INVEST ANY MONEY WITH 180, THEY DON"T FOLLOW THROUGH! THEY GET YOUR HOPES UP & THEY SELL YOU ON A DREAM THAT YOU CAN BUY A HOUSE IN 6 MONTHS...PLEASE 180 cant even raise my credit score in 6 months ----THEY LOWERED IT BY ACTIVATING OLD ACCOUNTS TO NEW ONES!

At this point I don't even believe they are a truly legit company. Who has an 800 number that goes to a machine for 60 days? What compnay is unreachable for 60 days? What compnay doesnt return phone calls for 60 days?

I believe their a small little group that has caller id & screens current clients numbers & don't pick up the calls...why should they? They already have your money & they have proven that they cannot help rebuild or help credit problems. What is dissapointing the most is I hoped...I guenuinly believed her that this was a ligit company & they were going to hel p with my credit. Yes, the $400 I spent might as well been feed to the birds but the hope that somethings going to be fixed that they promise will be fixed & (qoute) "I'll be so happy & amazed!" ----you cant put a price on that excitement & the promise of your credit not holding you back.
I wrote this for 2 reasons...
1) WARN OTHERS THAT THIS IS A SCAM & YOU WONT SEE ANY "REAL" RESULTS---THE FEW ACCOUNTS THAT WERE TAKEN OFF DIDNT HELP MY CREDIT AT ALL! Before I signed up for 180 one of my scores was above 600; now I only have one score above 600! DO YOU WANT TO PAY SOMEONE TO MAKE YOUR CREDIT WORSE OR AT BEST DO NOTHING? THEN CALL 180 RIGHT NOW B/C THAT IS ALL THEY WILL DO!
2) If this is such an amazing company stand by it and give me a refund or better yet answer just 1 of my 50+ phone calls & messages over the last 60 days! ANSWER YOUR PHONE OR RETURN CALLS---is that a sign of a legit company or good customer service Mr. Lydons? Ed Lydon is the CEO of 180 Credit Solutions & if he really believes this product works he or someone under him will look at my case & see how its NOT satisfactory---not even close---and call me at 816.785.5490 to discuss this problem. DO YOU THINK HE WILL CALL? hmmmm...I WILL GIVE YOU AN UPDATE IN A FEW DAYS TO SEE IF ANYONE HAS ANY LOYALTY, HONESTY OR CCUSTOMER SERVICE & THEN I WILL TAKE FURTHER ACTIONS!

Also, Just to add insult to injury around month 6 when the rep was still talking to me she even said, "I dont know what the problem is; this doesnt make sense & your credit score should be higher----Ive never seen anything like this"...if youve NEVER SEEN ANYTHING LIKE THIS OR YOU RUN INTO SOME PROBLEM I GUESS YOUR COMPNAY POLICY IS TO IGNORE THE CLIENT & THE PROBLEM, RIGHT? That is EXACTLY what 180 credit solutions did!

Ed Lydon or ANYONE FROM 180---give me a call...stand behind your service!
I hope to hear from someone; ANYONE ASAP!

~Jessica @ [protected]

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