Comfort Line Productspower pak- spa-in-a-box

R
This review was posted by
a verified customer
Verified customer

I purchased a reconditioned power pak for $295.00 on July 1, 2008 ( this was my third power pak in three years) and th unit went dead in Sept. 2008. I have been a good customer and have not recieved any satisfaction on your reconditioned power paks. You need to reimburse me or send me a completely NEW unit, not a reconditioned one. If you check my account you can see that I have had to replace several parts including a new pump in the last two years. I would like to hear from someone in your organization and get some answers and results. R.E. Kerecz

Responses

  • Ki
    kipperkc Mar 25, 2009

    We had 5 power pacs in 1 yr, now that the warrenty is up they won't even discount one. Why would you pay another $270 for a recondiditoned one when all of the ones to date failed. I just talked to the service person and she said it was our fault they went! Don't bother with this company, they just don't care.

    0 Votes
  • Jr
    jrhorner Feb 02, 2009

    Good luck getting any satifaction from this company. Two power packs in less than 6 months and all they want to do is sell you another one.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.