Coding Ninjas Kirkwood review: Inadequate Instruction ruction

**Coding Ninjas Kirkwood, Missouri — Poor Instruction, Disregarded Cancellation Request, and Continued Billing**

I enrolled my child at the Coding Ninjas location in Kirkwood, Missouri, expecting professional coding instruction, knowledgeable teachers, and a structured learning environment. Unfortunately, my experience was extremely disappointing.

During my child's enrollment, I found that there were no dedicated coding instructors available to provide the instruction I expected. Instead, the secretary appeared to be handling the teaching responsibilities and, based on my experience, did not seem sufficiently knowledgeable about the material.

Because I was dissatisfied with the quality of instruction and the services being provided, I explicitly informed the employee that I did not want to continue and instructed her not to charge me further.

Despite this clear communication, Coding Ninjas continued charging me. I was charged after communicating my decision to discontinue the service, including an additional month's charge for services my child never used.

This is unacceptable. I clearly expressed that I did not wish to continue paying for the program. Nevertheless, I was charged for services I did not want and did not receive.

Parents enroll their children in educational programs with the expectation of competent instruction, professional management, and fair billing practices. My experience raised serious concerns about all three.

I am requesting a full refund of the charges made after my cancellation request, including the unused month, a written explanation of why my instructions were disregarded, and confirmation that my account has been canceled and no further charges will occur.

I am sharing this experience publicly so that other parents can make informed decisions before enrolling their children at this location.