Citi Trends review: pants

I brought some pants on 1/28/2019 for work and I was off the next 2 days so I went to put the pants on today 1/31/19 and they had a slit in them so I immediately took them off attached the tagged back put them back in the bag with the receipt to take them back so when I got to the location store #166 the manager on duty had a nasty attitude telling me she cant give me my money back saying they need proof that the pants was ripped stating that they have been worn and had a stain which was not the truth at all stating that the camera showed her the pants wasn't ripped when I brought them as if the camera can show her that she was very disrespectful to me in front of customer that was in there she made it look as if I was a person who wear stuff and bring it back and I always shop there my pants was 15.31 with the tax and thats hard earn money now I'm stocked with pants that I cant use so I'm outta pants and money and that's not fair and by right she was supposed to return the pants I had my receipt and all so I didn't see why she gave me attitude but that Citi trends is real ghetto they curse and everything all in front their customers so o feel as though something should be done about this situation thank you