CIT Group
reviews and complaints

CIT Group, Inc. is a bad company. They made me wait for days to borrow a small amount of money, but then asked for 5 times the amount in collateral. Even though I have good credit, they rejected my loan after telling me it was guaranteed. This ruined my credit score and they treated me like a rented mule. The people working here are unprofessional and inexperienced. Be careful if you decide to do business with them.

CIT Group, Inc. is a company that offers credit cards with promotions. They charge two interest rates on the card when the promotion ends. This makes it difficult to pay off the credit card. They say it saves you money, but it doesn't. Don't use their promotions unless you can pay it off.

CIT Group, Inc. is a company that provides loans to businesses. They charge high interest rates, which can be difficult to pay back. If you can't pay back the loan, they may take your collateral, like business equipment. However, some people have complained that they don't always follow through on this and instead use lawyers to try to collect the debt. This has led some people to call them "loan sharks" and "scumbags."

This mortgage company is terrible. It's super hard to reach anyone in customer care. I tried to do a recast option, but they took 45 days to process it. They said I wouldn't have to pay more in October, but they were wrong and won't fix it. It took them forever to respond and they won't do anything to help. The service is just terrible.

I couldn't get on their website and had to wait for over an hour and a half to talk to someone. The person I spoke to was helpful, but their computer system wasn't sending the codes I needed to reset my account. This was yesterday, August 9th. Today, I had to wait 94 minutes to talk to someone again. I'll have to call back when I have more time. I was attracted by their high interest rates, but now I'm only getting .25%. I'm going to move my money out as soon as possible, but if this keeps happening, I might have to get a lawyer.

This company is the worst. We had a problem where my equipment won't be built for 6 months and now they are charging me insurance on something that doesn't exist yet and has no serial number. My sales guy said he was going to take care of it, but he never did. When I started calling every day to get answers, my sales guy got an attitude with me. Now I'm just getting ignored by him and the head sales guy. They won't answer my calls or my emails. This is not acceptable for a corporate company to deal with problems. I don't recommend this company to anyone.

CIT Group is like, the worst ever. If you're thinking of investing in them, you gotta know they're always going bankrupt and then making new stock. They say they've been around for like 100 years, but they went bankrupt super early on. I lost all my money investing in CIT Group in 2008. And none of the managers got in trouble for scamming us investors. They should have been shut down in 2008 for stealing our money, even if it wasn't technically illegal. It was just so wrong.

cit is a good company. i got a loan for $6000 at 4% to buy a trailer for my biz. it was easy to do. i was busy with my biz so i liked that it was easy. but now i want to pay it off and they say i owe $8000. they are liars and bad people. i trusted them but it was my fault for not getting it in writing. don't use cit ever.

I recently had a bad experience with CIT Group, Inc. I bought some items from them in 2018, but some of the items had flaws and I had to return them. They issued me a credit, but they didn't remove the charge from the promotion. I paid off my account in June , but they are still asking me to pay off a balance that was never removed from the promotion. I am still paying monthly payments for an item that was returned to Home Depot. I have sent paperwork via fax, certified mail, and regular mail, but I am still waiting for my refund. No one seems to be helping me with this issue. Someone told me to reach out to this department for help. Can you please help me with this issue? Thank you.

My store had some gear that we bought using cit group to finance the purchase. We bought the extra insurance that they gave and were told it would replace the gear if something happened. My store was destroyed in the tornadoes in December . This company was and has been what I can only call, heartless, deceitful, and unethical. We have been asked to make payments even though the insurance has paid this company out in full. Additionally, the insurance that was bought through them DID NOT cover replacement and instead gave CIT the option to replace or to pay off the balance. They chose not to replace the gear. I can only say that this is the kind of company that shouldn't exist at all and I hope there are serious legal repercussions for these kind of business practices. Shame on them and I can only hope they reap what they sow.

I got approved for a big $150,000 loan from CIT Group, Inc. for equipment, but I only needed $4,000. We talked a lot and I signed the contract, but the monthly payment was more than they said it would be. They took $231 from my account and told me to wait for the equipment. After two weeks, I emailed them to ask what was going on, but they just said "sorry, we changed our minds" and that was it. I can't believe it! They approved me for a loan that was 40 times more than what I asked for, took my money, and then said no. That's not fair! They should have said no before they took my money. This company is so unprofessional and disorganized. They don't know how to talk to people or keep them informed. When I called to ask what happened, they were rude and told me to send a letter instead of an email. I don't recommend doing business with them.

Closing an account with CIT Bank is a nightmare. Not only did it take 3 months, but they failed to complete the request properly. What is even more frustrating is that they had a wire transfer option but was never explained or disclosed. I'll never bank with them and you are better off banking with someone else. What a nightmare.

CIT Group is absolutely the worst. I asked for an account balance in April because our contract was coming to an end. They provided me with a balance and at the end of our contract in July, they charged us a termination fee, which apparently is standard even though we did not terminate the contract but actually paid it in full. They refused to give us the security deposit back and overcharged us on the last payment based on the information they provided us in April. The customer service was horrendous. We will NEVER finance with this company again. If I could give them negative stars, I definitely would.

the did not follow the Truth In lending Act, I was not told of all fees that i would charged with the loan. the loan was set up in September and loan # ***, with a $250.00 processing fee and 12 equal monthly payments of $686.25. First payment and processing fee paid up front. The last payment had a $379.00 add fee to it after several calls and an email I was told on the phone it was a loan termination fee. Prior to singing the loan I asked if there was any other fees with the loan was told No, and none were listed in the Truth in lending terms and conditions section. They told me to look at section 11 of the agreement, however even that dose not state that there will be a charge and for how much, only many, many possible charges. not listed in the loans Cost.the loan payment were Auto Drafted from my checking with no late payments.

I opened up an account expecting a bonus of $300 in exchange for maintaining a 50k balance for 90 days. I contacted the bank in order to ascertain the status of my bonus and the fine print regarding closing my account, due to the APY consistently going lower due to the difficult times. The bank's response informed me that my account is not eligible for any bonus because I did not enter a promo code. This must absolutely be false as I researched the bonus carefully, and I can prove through statements that I deposited exactly 50k into this account and have let it sit there for the past 2 + months. Why would I do exactly these steps if I was not aware of what I needed to do to get the bonus I carefully read about? Also I looked up the promo code again today, and saw it was ***, and I absolutely remember this code as being the same one needed when I opened up the account.

I opened a new account with CIT Bank with an initial deposit of $5000 as a transfer from my checking account at another bank on 8/1/22. I was told by customer service that the funds were deposited. I cannot access the account or my funds. I am an online banking customer and do not have in-person, telephone, or online access. As of 8/7/22 I continue to be informed by customer service that my account is inaccessible due to an error. I was told the issue was reported to the online banking department and they are investigating the error. I was not given any further contact information or an estimated date by which the error would be resolved. *** told me I could not have the funds returned at this time. I transferred $5000 to a CIT Bank personal bank account. The $5000 was received by CIT Bank. I cannot access the $5000 or have it returned to me at this time due to a failure of CIT Bank.

After opening an account with this bank (CIT Bank), I continued to have problems accessing my information using the website so I downloaded the app and was still not allowed access to my account as the system continues to tell me my access code is incorrect. This is the code that the bank sends via text and email. And now has locked and blocked my account! Frustrated, I called the customer service line and was advised by the recorder that my wait time would be 107 minutes! While waiting I emailed customer service and requested to close the account and send my $700 back to the account it was drafted from. During all of this I am still on hold for a hour and forty five minutes! I sent another email of the screenshot of the call length still in process on my phone... I have still been UNABLE to have any form of communication with ANYONE! This is not the place that I trust to handle my finances! I need all of my funds reverted back to *** IMMEDIATELY. Especially in this economy finances are not up for debate or play and I need my money!

After opening an account with this bank (CIT Bank), I continued to have problems accessing my information using the website so I downloaded the app and was still not allowed access to my account as the system continues to tell me my access code is incorrect. This is the code that the bank sends via text and email. And now has locked and blocked my account! Frustrated, I called the customer service line and was advised by the recorder that my wait time would be 107 minutes! While waiting I emailed customer service and requested to close the account and send my $5,000 back to the account it was drafted from. During all of this I am still on hold for One hour and forty five minutes! I have spent several hours and several attempts trying to resolved the password issues.. This is not the place that I trust to handle my finances! I need all of my funds reverted back to my initial bank IMMEDIATELY. Especially in this economy finances are not up for debate or play and I need my money! It is wrong to not have access to your account and be told your funds are on hold and you have no access to the funds.

I am requesting CIT to update my billing information on an account I have had with them for over 2 years. They provided me with a form, which I completed and submitted. Accompanying this form, I provided my business name change as listed on my CA Articles of Organization showing my former name and current. I also provided information regarding the business banking account they are currently processing my monthly automatic payments and the new account that I am requesting they process future withdrawals. As my company, *** has gone through organizational changes due to the legal name change from ***, I have been trying for 3 weeks to get CIT to update my account so I can close out the current banking account that they are still processing monthly charges. CIT is demanding that I fill out a new credit application in order to have my payment information updated. I have emailed them and called them in regards to this demand. I am not applying for new financing and have expressed my discontent that they are demanding a new credit application in order to update my banking information.

We leased a xerox machine from Transco, the financing was through CIT. Cust. #*** Contract ***. When our copier was up for replacement, we closed out the lease contract with CIT and Transco then issued another finance lease through another finance group. Our lease with CIT was paid in full and CLOSED 11/21. We continued to received the same monthly billing and unfortunately our billing clerk was unaware that this was not to be paid and continued to pay right through April 22 before it was caught. I contact CIT, provided them all the necessary paperwork and details, the realized their mistake and they once again in May, closed out the account. A refund for over $3,000 was then issued to us. Since that time, they have continued to send up bills for $ *** as a past due balance for 2/28/22. Every month I call, every month they say they will fix it, every month, we risk a new billing clerk not knowing it's a fraudulent bill and will pay it and we will have to go through the whole mess again. We are a business, and we do not have time for their fraudulent attempts to sneakily get more money. NOR do we need a past due balance being placed on our excellent credit rating due to their inefficiencies.

My Dad, *** had accounts at CIT bank. He died on May 22. I am the legal Personal Representative of his affairs. I was contacted by letter by this bank that there was more money in one account. I was told that I had not received any money, and the only one who had was my sister. Not true! I also received money as a beneficiary of the account. Evidently, there is another account, an *** CD, and they want me to send another Death Certificate, when they must have one already because money was dispersed already to my sister and I, so we already went through the process. They also want me to send a signed, notarized letter telling them what I want done with the money. And they will not even tell me how much of the dispersal is mine. I was somewhat confused about the request so I have tried to call back several times in the last few days but the wait is over 1 1/2 hours. And when someone finally started to go on the phone, the line was busy. I feel like I am getting the run around. Also, they told me to go online and get a form at *** I went online but cannot seem to get anything without signing in, which I can't do as the account is in my Dad's name. I would like the bank to contact me, at a time convenient to me, and let me talk to a manager or someone in charge so that I can fully resolve this.

I have a checking account with *** (ending ***) which on 05/08/22 had a $ *** balance. I did not make any withdrawals or debit charges on this account, but On 06/08/22, my balance went from $*** to $383.42 dollars. I was trying to contact the debit card phone number (in 3 opportunities) without success. The automated answering system kept me on hold for hours without anybody answering the calls. On 07/08/22, I called the *** One west bank, A division of CIT bank N.A. which also has an automated answering system that did not answer my call either. On 07/14/22, I went to the *** (***) to talk to a live person. I was notified by *** (manager) that the bank was in a process of merging with another bank *** and that they could not file a claim for fraudulent access to my account. I would have to do it over the phone automated system (which does not work). After some pressure, He agreed to call himself to the automated calling system without any success. He told me that he would try to help me but there was no assurance that my money could be recovered. He called me the next day so I could file a fraudulent claim. My concern is that my money in the bank has not been refunded to my account and I am afraid that the bank will avoid its responsibility to refund the money that was deposited in my One west bank account and under One west bank custody. The merging of this bank should not be a reason for me to lose my money. Can you intervene and help me recover my money which was fraudulently extracted from my *** Account?