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CB Hotels and Accommodations Choice Hotels Complaints #182-201
Choice Hotels

Choice Hotels review: unethical behavior/ fraudulent charges

R
Author of the review
5:24 pm UTC

We prepaid a visit to this hotel on an advance purchase. Upon arriving at the hotel the clerk informed us that our reservations were not correct. We went through this numerous times with her that this was an advance purchase. We thought we had it worked out till we returned home from our trip. We found out that switched our reservations and that she added charges to our credit card three days after we left. Very rude and very disrespectful woman. After returning home wee read the details from our prepaid email only to read that these reservations can not be cancelled, refunded, or changed. This hotel lied cause they sure changed our reservation and charged us the daily rate for that day, not the discounted rate we thought.

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  1. Choice Hotels Contacts

  2. Choice Hotels phone numbers
    132 400
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    Australia
    1800 500 600
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    Ireland
    +1 (800) 180-1380
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    India
    +1 (800) 364-6835
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    Mexico
    800 616 1147
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    Singapore
    +1 (240) 753-7102
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    +1 (301) 592-5126
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    +1 (301) 592-6687
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    +1 (877) 424-6423
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    Hotel Reservations
    +1 (888) 221-6039
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    Vacation Rental Reservations
    +1 (800) 300-8800
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    Customer Relations
    +1 (800) 521-2121
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    Choice Privileges Reservations
    +1 (888) 770-6800
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    Choice Privileges Service Center
    +1 (866) 263-2058
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    Choice Privileges Visa
    +1 (866) 599-5070
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    Barclaycard Customer Service
    +1 (866) 291-9816
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    Customer Service, Spanish
    +1 (800) 267-3837
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    Customer Service, French
    +1 (800) 654-6200
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    Customer Service, International Languages
    +44 800 444 444
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    United Kingdom
    +64 800 803 524
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    New Zealand
    +33 800 912 424
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    France
    +49 800 185 5522
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    Germany
    +39 800 872 045
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    Italy
    +31 800 022 4852
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    Netherlands
    +34 900 998 914
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    Spain
    +852 800 962 532
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    Hong Kong
    +81 531 616 337
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    Japan
    More phone numbers
  3. Choice Hotels emails
  4. Choice Hotels address
    6811 E Mayo Blvd, Suite 100, Phoenix, Arizona, 85054-3119, United States
  5. Choice Hotels social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2026
  7. View all Choice Hotels contacts
Choice Hotels Category
Choice Hotels is ranked 57 among 88 companies in the Hotels and Accommodations category
#55 Lux Vacation Resorts Lux Vacation Resorts #56 Tech Travel Tech Travel #57 Choice Hotels Choice Hotels #58 Sheraton Skyline Hotel London Heathrow Sheraton Skyline Hotel London Heathrow #59 Harrah's Resort Harrah's Resort

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