Cheapoairtranded in ukraine

D
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a verified customer
Verified customer

I bought a ticket trying to Round trip from Huntsville Alabama, to Odessa Ukraine. I made the mistake of buying at Cheapoair. The ticket had me changing airports in Russia for return flight. I bought the ticket 8 days before my trip. While in Ukraine I discovered it was necessary to have a visa to transfer airports in Russia, I spent 4 days on the phone while in Ukraine calling Cheapoair in the U.S. (expensive) They did not care that I was stuck in Ukraine with a ticket I could not use. I told them it takes 10 days to get a visa while in America, I cant get one in Ukraine, not to mention I bought it with 8 days before trip, impossible to get visa. they said they are not responsible to warn of Visa issues, Delta told me it was a law they must warn you. 4 days later Delta ended up helping me, even though they owed me nothing. Delta awesome, Cheapoair- it doesnt pay to risk it to save a little money. Cheapoair told me they could fix my ticket problem for $2, 000, that was more than the round trip cost. delta fixed it for $225.

Responses

  • Ab
    abge Sep 02, 2009

    I agree the are the biggest fraud company ever . They are there to make money rather than operating on the professional buisiness strategies . They dnt hesitate to charge which is not supposed to, even the personal information is not secured with them, dnt trust these guys .. kindly reach someone who owns the authority to throw them out of thier vegas and newyork offices

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