Carrot Ink Reviews and Complaints

Latest Reviews and Complaints

jsgarrett

Sep 08, 2006 12:00 am UTC

Carrot Ink Leaking cartridges

I have been a long standing customer of Carrot Ink. The most recent black cartridge I purchased from them leaked in the printer (HP 970 CSE) when the printer was not in use. The ink leaked onto the circuit boards in the printer and destroyed them. Carrot Ink (Kristen in customer service) refused to acknowledge that their product was defective and refuses to pay for repair/replacement of the printer.

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How responsive is Carrot Ink's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Carrot Ink has received 1 complaints on ComplaintsBoard. The first reported case, Leaking cartridges, was published on Sep 8, 2006, and the most recent complaint, Leaking cartridges, was posted on Sep 8, 2006.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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