carpet emporium, cozumel, mexicofraud

A
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Verified customer

I purchased a designer rug from Carpet Emporium, a company recommended in Carnival Cruise Lines, passenger info while in port in Cozumel, while on a cruise returning to Tampa l/27/08. Company failed to send carpet, charged my Discover Card immediately. Promised a refund, when that went nowhere, I agreed to take delivery. Carpet Emporium said it would be shipped via DHL; DHL to date has not shipped said rug; Carpet Emporium has not returned my phone messages, nor answered the one remaining email address remaining (all other email addresses no longer exists. I plan to file a fraud charge with the police at the point of agreed upon destination in NJ zip code 08210 and re-file complaint with Discover.

Responses

  • Th
    Thomas Rack Dec 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    something similar happend to us. We bought a carpet from them and agreed free delivery to Germany. When the carpet arrived DHL want additional cost of 2000.-€.
    We don't accept and the carpet was send back.
    This was in May 2008. Since that time we have no reponse to our mails letters and telephonecalls.

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