The complaint has been investigated and
resolved to the customer's satisfaction
Carlisle HomesTerrible experience!

I moved into my home on October 2007. I got an inspector prior to moving in to make sure that the home was in good shape. The inspector found 20 different issues including water leaking from the roof. Carlisle did correct it prior to us closing. A week after we moved in we had problems with our heater and plumbing. I tried several times emailing and leaving phone messages with no response. After finally getting angry with Chuck and Mike, my two issues were resolved. After that things started appearing that needed to be done. I spoke to Mike a week after my first issue and he stated that at that time he would have the warranty work done but as the story repeats itself that has not happened. I have left messages, emailed both Mike and Perry Thomas and neither has responsed to any of my issues. I started to ask people that have bought homes by Carlisle and they have the same issue regarding the warranty work not being done.

The straw that broke the camel's back was when I received a letter from an attorney's office stating that a contractor did not get paid for work that was done prior to me moving in. The letter stated that I have a lien on my home. I am working with an attorney to resolve that issue. Apparently Perry Thomas has been in this business for a while. The attorney that I am working with informed me that he has had a history of starting companies building homes and when the finances get tight, he closes shop and move to another area and starts over again. I have done research on the internet and found out that he was in with Tremont homes, Stature construction,and these two companies were tied with a big political figure that ran for Mayor. Luckily this guy lost.

I think that we need to ban together to get this guy to 'do what is right'. If not he will continue to find another area with another name to start creating nightmares for other homeowners. If anyone has a lawsuit or an attorney that is interested in taking on this please post on the internet or on a webpage so that we can ban together. I am pretty sure that there are many other homeowners who have given up or don't know what to do. I am ready to fight for what is right and that is to get my warranty work done. If anyone believes that this guy is going to step up to the plate and do it without a fight let me know how you got him to do this.


  • Ke
    kevin12 Nov 11, 2009

    Any luck locating anyone accountable for problems with Carlisle homes?

    0 Votes
  • Lu
    Lucas Davis Jul 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They are impossible to get a hold of to have warranty work done!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.