CardMember Services — Scam
I have received over 200 calls from card member services. The recorded message goes something like "hello, this is Rachel" Would you like lower credit card interest rates as low as 6.9%. If so press this number or press this number to be placed on our do not call list.
I found a website that seems to be theirs (https://www.cardmemberservices.com/ccp/index.jsp?pg_name=ccpmapp/cms/exp...). Ironically the site is about protecting your identity! I called the number for personal cards [protected]) I was asked to key in my 16 digit credit card number so I pressed 0 and got the "invalid response" reply. I then pressed 0, 16 times, I was transferred to a live person. Her voice had an accent and I am sure she has recorded a similar message that "Rachel" uses.
She asked me for my credit card number, after I explained to her that someone, with them, had been calling me repeatedly asking for my credit card number and social security number... She asked me for my credit card number and I told her I didn't have a card with them. She then asked me for my social security number!!! I told her she was doing what the callers do too often and I wanted it to stop. She said she could put me on their do no call list and I explained they had done that over 200 times already. I told her that her lack of concern bothered me and I asked her for a number to her legal department and she said she could give me a fax number. I said ok. I asked her for the name of the contact person. She asked me to hold... When she came back she said there was no fax number nor name but I could call this number [protected] and leave a message and someone would call me back... I believe this is the one calling us.