CanvasChamp
Reviews and Complaints

Canvas Champs is a place that I would like to warn you about. I was looking to get some of my photos printed on canvas and I found this company that offered me a great price. So, I decided to purchase a couple of canvases from them. The canvases were beautiful and I was really happy with my purchase. However, over the past year, I have noticed that the quality of their prints has gone down.

I ordered a picture of a grizzly bear from them and when it arrived, it was damaged. They had put two prints together and forced it into the other canvas, leaving a great big impression all the way around. This was really disappointing for me and I called them up to complain. I spoke to them on December 6 and they promised to fill my order and send it to me by January 10.

When the print finally arrived, it was beautiful but there were smudges all over it. I cannot use it or sell it because of this imperfection. I had to call them again today and finally, they agreed to give me a refund for the print only and not the shipping. I think this company is a total rip off and I'm really disappointed with their service.

It's a shame because their first products were wonderful. I want to apologize to the other photographers that I recommended this company to. I have learned my lesson and I won't be using them again. If you're looking for a reliable company to get your photos printed on canvas, I suggest you look elsewhere.

In conclusion, I would like to say that Canvas Champs is not a company that I would recommend to anyone. They have let me down and I don't want anyone else to go through the same experience. Please take a look at the photos below to see exactly what they've done.

I spent a lot of money on CanvasChamp, over $400 for two orders. The first order came damaged and I was really upset because I needed it quickly. I called them right away and they told me to send an email with pictures. I did that, but then they asked for a video too. I sent that too, but they still said they didn't see any damage. I was so frustrated because it was obvious that the person's face in the picture was damaged. I sent more pictures and proof, but they didn't respond. I called them again and they told me to stop sending emails. I was really angry at this point and I let them know it. Finally, they said they would send a replacement, but it would come with my second order.

When my second order arrived, there was no picture! I called them again and asked them to find the person who promised me the picture would be sent. They didn't apologize or offer any accommodation, but they promised to send the canvas. It took over 6 weeks to finally receive my canvas.

I am really disappointed with CanvasChamp and I will never order from them again. I have told all my friends and family not to buy anything from them either. It's really frustrating when you spend so much money and don't get what you paid for. I hope they improve their customer service in the future.

I bought 4 blankets from CanvasChamp during the holidays, knowing that they wouldn't arrive until after Christmas. They told me that the ship date would be on the 29th, which seemed okay at first, but after a few days of not receiving anything, I checked the tracking number and found out that they were very misleading. The 'ship date' referred to when it would be sent out for shipping, not when it would be shipped to me. I would have been okay with it if they had been honest from the beginning.

What's more frustrating is that two of the blankets I ordered were noticeably smaller than what was described on the website. I was most disappointed with one of the blanket's colors, which was notably off. Only one of the three pictures on the blanket was messed up, but it was the best quality one out of the ones I used, so I was confused. A beautiful picture with blue in the background turned into a bluish-gray young man. I'm surprised that there was no quality control or anyone checking the colors before shipping them out.

I also have pictures of the box they arrived in, which was very beaten up with some tears and holes. More upsettingly, there were two staples and a ripped piece of a label in one of the blankets. I'm glad I didn't have them shipped straight to the people they were for. The website wouldn't let me do that anyway. I tried, but I would have had to purchase each one separately and ship them separately, which is ridiculous.

It's a shame because the idea of custom picture blankets was really cool, and they'll make mostly good gifts. However, my poor experience with CanvasChamp has made me unlikely to purchase from them again.

When I tried to order a pillow with a specific image from CanvasChamp, I had trouble getting the image to fit correctly on their website. However, the customer service representative I spoke to on the phone was very helpful and instructed me to make the purchase and add a note to my order about the specific image I wanted. They also assured me that they would send me a preview of the final product before sending it off.

After receiving the preview, I realized that the image still wasn't exactly what I wanted. I contacted customer service once again, but this time they informed me that the entire image could not be printed on the pillow. This was disappointing news to me, and I wish I had known that before making the purchase. However, I decided to go ahead with the purchase anyway, hoping that I would still be satisfied with the final product.

When the pillow finally arrived, I was disappointed to see that it wasn't exactly what I had hoped for. The image had been blown up to fit the entire pillow, but it was still cropped at the top and bottom. In addition, there was a noticeable scuff mark on the side. This was especially disappointing because the image was of a friend's mom who had passed away earlier in the year, and I had purchased the pillow as a Christmas gift.

I immediately emailed customer service to express my concerns and request a refund, but I have yet to receive a response. While I appreciate the initial help I received from their customer service team, the final product did not meet my expectations and I am ultimately disappointed with my experience.

I've been using Canvas Champ for a long time and they were always great. But last year I ordered a plaque and they printed it so the edge was cut off. I contacted them and they re-did it, so it took some time (everything ships from somewhere overseas and you have to sign for it when FedEx brings it, so delivery is kind of a hassle, too), but I did get it at least. This year, I ordered 2 photo pillows and the quality was AWFUL. The pillows are thin and cheap. The fabric is reminiscent of 1974 leisure suit. SO cheesy! I also ordered bookmarks. There was stray text where there shouldn't have been and they were cut incorrectly so they were cut off and the cut-line was visible. I pointed these errors out, sent them pictures of both issues so there was no confusion, and they printed them again. This time they were cut correctly but they still left the stray text. I'm currently fighting the battle of ignored emails trying to get them corrected, ONCE AGAIN. I also ordered a canvas that came out absolutely AWFUL! I contacted them about it and was told that the photo resolution was too low - however when designing the print, it said it was fine. I went back and forth multiple times, and finally after several requests, am supposedly getting a refund for that. Right now, my emails are being ignored. I called the 800 number hoping that would help. I got a guy who barely spoke English, understood nothing I was saying, and who I couldn't hear because of all the banging and shuffling around in the background. Needless to say, this will be the LAST time I ever use this company. Don't know what happened, but they went downhill fast! Save yourself time, money, and headaches and shop ANYWHERE else but here!

I just bought a pillow from CanvasChamp with a picture of my nephew and his mom (who passed away) on it. I wanted to put the last picture they took together on the front and a picture of my sister when she was younger on the back. It was a really hard time trying to edit the photo because the website wouldn't show the whole picture. I tried to center the picture with both of them in it, but it didn't work. So, I centered it with my sister in the middle and thought it looked good.

When I received the pillow, I was so disappointed! The picture showed both my nephew and his mom, but they were on the very sides, so almost half of their faces were cut out. There was also a large, dark space in the center that stood out more than the people. That's my biggest complaint, but let's talk about the quality now. It was so cheaply made. The zipper didn't go from one bottom corner to the other, it was only half the bottom of the pillow, and the zipper was made of very cheap plastic. It was sewn together, so I couldn't unzip/zip it to the end. The personalized pillow case came with a pillow shrink-wrapped, so it puffed up when I took it out of the plastic wrap. It was okay, I guess. However, it was very difficult to get into the super small zipper opening.

Once I got it worked in, fitting it to each corner, it only disappointed me more in the picture and how noticeable it was that there was a big, dark space in the middle and the faces of my sister and her youngest son (my nephew) on the sides, cut almost in half. On the front, I added text, the last words she said to her son, just three words, and the first two letters on the first word were cut out.

It's too late to re-order, and I wouldn't order from this company again. This was $50 wasted. I included pictures, but you can't tell from the pics that the zipper doesn't work. It only opens up perhaps half the size, if that. I was afraid I'd rip something trying to put the pillow in carefully.

When it comes to canvas photo collages, there are so many online companies to choose from. However, I had a particularly bad experience with CanvasChamp that I feel compelled to share. I had purchased a Groupon for this website, with the intention of creating a canvas photo collage using up to 20 pictures in a size template of my choosing. Seemed straightforward enough, right? Well, I quickly discovered that this was not the case.

Firstly, every time I uploaded my photos and arranged them in the template, they would disappear when I returned to the project later. After trying this three times, I finally realized that the website does not allow you to save a work in progress. This meant that I had to have all 20 photos decided on and ready to upload in one go, with no chance to swap them out later.

But that's not all. Once I placed a photo in the template, I found that I couldn't drag and drop it to another spot or swap it with another picture. This seemed like a basic function that was missing from the website. When I called for customer service, I was informed that photos should be sent unedited and uncropped so that the website could do this for me. However, this seemed impractical as I might want to crop a photo in a particular way that the website wouldn't know. It was suggested that I email customer service for each of the 20 photos to explain how I wanted them cropped. This seemed like a lot of unnecessary effort on my part.

Frustrated, I asked to speak with a manager. It transpired that I was speaking with someone in India, and the manager would not be available until noon the next day. By this point, I had given up hope of creating a collage with CanvasChamp and asked Groupon for my money back.

In the end, I decided to try Collage.com instead, and I am so glad that I did. Their website was user-friendly and worked perfectly, with great customer service to boot. I will definitely be giving them a great review once I receive my canvas collage.

To put it simply, I would not recommend CanvasChamp for creating a canvas photo collage. Their website is frustrating to use and their customer service left a lot to be desired.

I gotta say, I was really excited to try out CanvasChamp for some larger prints since my home printer can only handle up to 13x26". I ordered four different products, all 12x24", to compare to my Canon Pixma Pro 100 and Canon Pro Luster paper. But man, was I disappointed.

Let's start with the canvas. The stretching was just plain awful. The corners had exposed wood from someone cutting off too much material, there were bumps under the surface from debris and frame damage, and the image wrapped excessively over the edge a quarter inch. Plus, the canvas was over-stretched to compensate for the black edges that were printed too small, making the edges wavy and uneven and exposing the white excess from the back. The only good thing was that the color was accurate, not over-saturated.

But the print papers were even worse. I tried Poster Gloss, Photo Gloss, and Photo Luster, and there was no discernible difference between the gloss prints. Every single one of them was scuffed, dented, had vertical lines running through, had tac on the surface, crumpled along the bottom edge, and were way over-saturated. And come on, CanvasChamp, you're a print company! Why are you treating your paper like this!? My yellow-orange sunset was red, the white stars and grey moon were blue... and how was it grainy? Is the company lowering DPI to save ink or something? Complete garbage, nothing can save these prints. I sent a high-quality file, and my test prints at home are sharp and color-accurate.

And get this: all this from a professionally scanned and color-corrected image of an 18x36" painting. These prints were only 12x24", a fraction of the size... the images should not be grainy.

The prints came from India, so they took a couple of weeks to arrive and were delayed by "signature required" FedEx. The package was in good condition, but that's about the only good thing I can say.

I really wanted larger prints, but I'm extremely disappointed. There is no way I could use any of the products they sent, not even as a free giveaway. I have used this company in the past for gallery-wrapped photo canvases, but this experience has left me extremely disappointed. I want my money back.

My experience with CanvasChamp (canvaschamp.com) was highly disappointing. Initially, they promised a certain delivery time which turned out to be much, much longer than expected. Upon inquiring about the updated delivery timeline, their phone and chat service provided false dates and times, which were ultimately proven to be untrue. While the delivery was meant to require a signature, I found my package left in my doorway without any such process. Unfortunately, when I finally got around to examining the package, I was dismayed to find severe damage to both the packaging and print. It was evident that their packaging was inadequate to endure shipping from India. Adding to my already disappointed state, the customer service offered no help and only gave me a 20% refund or another print. Eventually, I opted for the new print, but this proved to be a mistake as the quality was terrible. All in all, I am extremely disappointed and disillusioned with the promises which went unfulfilled. Moreover, I would never recommend this company to anyone.

When I decided to get a large 30x36 image printed and framed, I was excited to try out CanvasChamp. Upon receiving my order, I was initially impressed with the wood box it arrived in, which gave it a touch of elegance. However, upon closer inspection, I noticed some issues.

Firstly, the print appeared to have been folded or crumpled before it was mounted. It's disappointing to see that instead of reprinting it, the flawed print was used. Though it may have gone unnoticed on a photograph, on my mostly white poster, it was quite noticeable.

Secondly, I found that the two mounting hooks on the back were not properly aligned. One was found to be 13cm from the top while the other was only 12.4cm from the top. This could make hanging it quite challenging, especially if someone intends to have it perfectly level.

Lastly, I had also requested for 8 other images to be printed at 8x10 but not framed. Regrettably, these were just carelessly thrown into the back of the frame causing them to be damaged in transit. The corners of some of the pictures were crumpled, which was surprising since I thought they would have been placed in an envelope with a card or something to protect them.

In conclusion, while I was initially interested in the CanvasChamp website, this experience has left me disappointed. Although I appreciated the elegant wood box it arrived in, the poor quality of the printed and framed image left me feeling dissatisfied. As a result, I would not recommend ordering from them again.

I recently had a really disappointing experience with CanvasChamp (canvaschamp.com). I had high hopes for this company and ordered numerous items, hoping to decorate my home with some beautiful canvas prints. Unfortunately, the whole process went wrong from the beginning.

First of all, it took nearly a month for my items to arrive. When they finally did, I was extremely disappointed with the quality. My tile photos had been taped so haphazardly that there was residue left on the front of the prints. Additionally, there were scratches on some of the items, the prints were of poor quality, and the cuts weren't even straight. It was clear that they hadn't taken great care in producing my order.

I decided to give them the benefit of the doubt and contacted their customer service to see if they could rectify the situation. Unfortunately, the replacement order I received was even worse than the first one. They still hadn't corrected any of the issues and, to make matters worse, they left out one of the original items from my order.

To add insult to injury, they then asked me to provide them with pictures of every single item they had sent. It felt like they were hoping I would just give up and not follow through with the complaint. I also noticed that they hadn't included an invoice with return information in my package, which seemed very suspicious to me.

The biggest issue was the quality of the prints themselves. I had purchased professional-quality photos, but they had been printed out grainy and horrible. It was like looking at a completely different image than what I had submitted. The worst was a picture of my child, where you couldn't even differentiate between his head and the blue water behind him.

Suffice it to say, I have learned my lesson and won't be using CanvasChamp or their parent company, BannerBuzz, again. The quality of their products just wasn't up to par, and the customer service was lacking as well. If you're looking for high-quality prints, this is definitely not the company to trust.

I recently tried out CanvasChamp, and while I really wanted to love this company, my experience has been less than perfect. On the positive side, I have to say that their range of services is excellent, and their pricing is much more reasonable than anything I could find locally. However, when it comes to quality, things get a bit more complicated.

I placed an order for three larger items, including two canvas prints and one acrylic print. Unfortunately, only one of my items arrived in excellent quality. The other two needed to be reprinted, and I have to say that customer service was quick to respond and take action. They assured me that this was not their normal standard, and reprinted my items as quickly as possible.

Sadly, even with the reprints, things haven't gone perfectly. I requested a third reprint of my acrylic print, and it has now been four months since I placed my original order. To make matters worse, the acrylic print arrived with the hardware mounted to the front of the print - an obviously poor reflection of quality control. Even the reprint had issues, with no mounting hardware attached and the color and tone being much darker than the original.

I did get another canned email from customer service saying that they would reprint the item, but at this point, my confidence in receiving a high-quality acrylic print anytime soon is pretty low. I suppose I should have stuck with canvas only - this seems to be their signature product. But right now, I'm beyond frustrated with the whole situation.

I was really excited to give my loved ones the perfect Christmas gift and had heard good things about CanvasChamp, so I decided to give them a shot. I placed an order for two items on November 21st and was given an estimated delivery date of December 11th. However, when December 11th came around, I was quite disappointed to see that the status of my order had not yet been updated on the site and was still showing "In production."

Feeling a bit frustrated, I decided to reach out to the customer service team to inquire about the status of my order. Each time, Bruce was very apologetic and shared the same information that I already knew. I could understand that shipping delays were expected during the holiday season this year, but I was more concerned about the lack of communication and the failure to meet the estimated delivery date.

On December 20th, I was given a glimmer of hope when I was told that the team had been instructed to "prioritize the order and ship it within within 24-48 business hours positively." However, come December 22nd, the order was still in production. It seemed that CanvasChamp was making empty promises that they were unable to keep.

After waiting for over a month, I finally received my package on December 23rd, which was shipped from India via FedEx. The estimated delivery date was January 5th, 2020- a total of 32 days after my order was placed. This delay has made me lose all confidence in the company and I will not be using their services again in the future. I will also make sure to discourage others from using them.

I understand that things happen and delays can occur, but when a company is unable to meet their estimated delivery date, it can be quite frustrating for the customer. I appreciate that "Bruce" was apologetic, but at the end of the day, the company did not deliver on their promises. Therefore, I unfortunately must rate my experience with CanvasChamp as one star.

I had an experience with CanvasChamp, and unfortunately, it didn't go as smoothly as I had hoped. Although the website features a helpful chat box that provided me with assistance, when my prints arrived, I was very disappointed with the quality.

All of the photographs I ordered were riddled with unsightly scratches, and some even had visible damage in the form of blue spots and bubbled surfaces. In addition, I noticed that the packaging was flimsy and had not adequately protected the prints during shipment. As someone who takes photography seriously, I could not accept such low-quality products as final output. It's not something I would want to hang on my walls in good conscience.

However, I found the return and reprint process to be fairly simple, and I appreciated not having to jump through hoops to have the matter resolved. Hopefully, the next round of prints will be of higher quality, and the packaging will be more secure to prevent further damage during transit. If this is the case, I'll be a happy customer. But if the same issues persist, I'll have to consider taking my business elsewhere.

Overall, I wish CanvasChamp would take greater care with the quality of their products and the materials used for shipping to ensure a better customer experience.

I recently discovered CanvasChamp, a website that specializes in metallic prints, and decided to give them a try. I was interested in purchasing 20 prints to use as decoration but wanted to test their quality before placing a larger order. The print arrived today and, while the detail was impressive and exceeded my expectations, it was disappointing to discover that it had been damaged during shipping. I was surprised to learn that the print had been sent from India, as the website claims to be a US-based company. While there was a delay in shipping due to COVID-19, it wasn't a major issue, all things considered.

Although the print had some obvious flaws, such as a dent on the front, scratches on the back, chipping on part of an edge, and two bent corners, I feel that the low price point is partially why the quality wasn't great. While the metallic print is okay for a few, I would not recommend ordering in bulk orders as they may arrive in the same condition or worse. I attempted to contact customer service about a bulk order, but it seemed that their responses were either copy-pasted or powered by bots.

Overall, I think CanvasChamp is an okay option if you only plan on purchasing a couple of prints and are comfortable with the possibility of them arriving damaged. However, their website seems sketchy, and while the quality isn't terrible, it's not fantastic either.

When it came to finding a reputable printing service for my photography metal prints, I decided to give CanvasChamp a try. Many customer reviews suggested that they were a reliable and satisfactory choice. However, my personal experience with them was less than ideal. When my order finally arrived, one of the prints had noticeable spots that weren't originally there, and all three of the metal prints were damaged in some way due to inadequate packing.

Thankfully, their customer support team was responsive online and offered a solution. They gave me the option of reprinting my order or receiving 20% off my purchase. I hoped that my replacement order would fare better than the first attempt. Unfortunately, the second batch of prints was even worse. Both sets of images were dispatched from India and had no corner protection, leading to damage during the journey. I believe that this company may be capable of producing decent prints, but they are unable to pack them correctly for international shipping.

As a result, I cannot recommend using them. The low price might seem appealing, but it's not worth the hassle or disappointment of receiving subpar-quality products. I would caution anyone from using this printing service if they live outside of Asia or Europe as it seems they can't handle overseas shipments. If CanvasChamp added intentional foam corner protection to their shipping strategy, they'd likely avoid the cost of reprinting and retain satisfied customers. Unfortunately, none of the metal prints from either order were usable, making this an unsuccessful experience.