SUBMIT A COMPLAINT

CanvasBees.com Customer Service

0
Complaints14
Pending0
Resolved0

Canvasbees.com, Inc.

700 B Campus Drive
Morganville
New Jersey
United States - 07751

Customer Support Phone Numbers

Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
SatClosed
SunClosed
Plus

CanvasBees.com Complaints & Reviews

canvasbees.com / unauthorized charges - company charging double tax for all buy-1 get-1 orders.

St
Jan 26, 2018

The total on all their invoices never add up. They are charging double tax for all buy1 Get 1 free orders. Everyone should check their invoices and complain to consumers affairs in the state of NJ. Their parent company name and inform is as follows: Adv Advertising website: http://www.advadvertising.com/contact.html 700 B Campu...

CanvasBees / my order

Ti
Nov 28, 2017

I dealt with such an unprofessional owner, I really wish I would have really researched this company before hand. My canvases came with a heart and a shopping cart at the bottom, on my side I could obviously not see this but he printed it anyway! No quality control, no compassion, no...

CanvasBees / canvas

Cr
Oct 11, 2017

I tried calling and emailing you in response to an email you sent Fick Education...the number would not allow a message to be left so I sent 3 emails over a period of a month and when I didn't get a response I decided to call through the main customer service number your rude...

CanvasBees / canvas picture

Kg
Sep 22, 2017

I ordered a large canvas picture from Canvas Bees. It arrived damaged by Fedex. The frame was broken and the canvas torn. I filed a claim with Fedex. They denied, saying the shipper would have to file the claim. Seemed OK so I both emailed and phoned Canvas Bees to ask the to please file...

Canvas Bees / canvas prints

La
Jul 19, 2017

I tried this website to make canvas prints of my paintings for a friend. I usually have a local printing company make them, but I wanted to try something new and cheaper. When my prints arrived, they were horribly distorted and the colors were very off. I showed my friend the prints and...

Canvas Bees / extremely rude customer service and poor delivery

Sa
Jun 20, 2017

I placed my order was June 4 2017 and my order was supposed to be delivered before June 13. Every day I followed up after June 15 but I did not receive any response to my emails. I call every day and all I get as response is a rude reply saying it will be shipped tomorrow. The person on...

Canvas Bees / extremely bad customer service

Ja
May 25, 2017

I'm absolutely shocked at the customer service from this company. After placing my order I sent an email asking to confirm the 2 for 2 offer, all that was sent to me was a cut and paste from their system showing me my order. I received my prints today (which was 3 days late!!) and only...

Canvas Bees / customer service

Ja
May 25, 2017

to keep this short Ill stick to the simple facts. Ordered during a "buy one get one sale" Paid extra to have the items shipped in a quicker fashion after several attempts to contact the seller due to no info on shipping being sent and the order was to be received within 2 days at the latest I...

canvasbees.com / Canvas prints

Ad
May 18, 2017

I ordered a canvas from them and it was to be delivered in a 3 day window of 5/15-5/17. After I made my order I did not get any info from them but I was billed. I ordered on 5/7 I was told on 5/12 that my order was shipped and it was on the way and I would get a tracking number later that...

Canvas Bees / terrible customer service and still haven't received prints

Jm
May 18, 2017

Placed order prior to Mother's Day. The order confirmation stated that the prints would be delivered between the 15th and 17th of May. Today I called on the 18th to ask the status of my order. The "Customer Service" representative named Joseph said that the prints didn't ship yet but I wa...

Canvas Bees / two prints

Aj
May 17, 2017

I ordered two prints to be framed for Mothers Day, I was told I would receive them in plenty of time. Pictures never showed up, I called and they said the frames were holding them up, that they could send them unframed but it would still be late, then I was told I would have them in 4...

Canvas Bees / Online order 3-1-17

Br
Mar 09, 2017

I placed an order online for a 20 x 45 canvas print only because they offered free shipping through an email. I put the FREESHIP code in as I placed the order and then after I got my email confirmation it stated I was charged $19.80 for shippping. I immediately called and told them I did...

Canvas Bees / Refund of services not performed.

Am
Nov 23, 2016

They printed one of two prints ordered in October. Thier customer service person Jesse reached out to me once to tell me via email, the photo was not good quality. I have since emailed them 3 times trying to find out what yhe issue is. I have Left two messages, and was put on hold for 20...

Canvas Bees / I will not use canvasbees again.

Mr
Nov 02, 2016

I have ordered two canvas prints from www.canvasbees.com and received my order in a timely manner. One print was ok but the second one was defective. I guess it was damaged during the shipment because of poor packaging. I contacted CanvasBees customer care service and asked for a refund, but...

Canvas Bees / Bad quality

Bu
Aug 04, 2016

Ordered canvas from CanvasBees website and the one I received was of a terrible quality. Colors were dim and the whole picture was blurry. I went to their website and there was clearly said that they guarantee a 100% money back in case if a customer is not satisfied with the product. I...