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Canva

Canva review: Unauthorized charge

B
Author of the review
12:57 pm EST
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I have tried to cancel my Canva account for months. I’m being charged $15 for an app I do not use or need. I have deleted this account and profile which should have stopped these reoccurring payments but they haven’t. There’s no valid number to call customer service to reach anyone to stop these payments. If this email doesn’t help I’m filing in small claims court for reimbursement of the $15 for the last 6 months.

Claimed loss: 6 months of non use and reoccurring withdrawals of $15

Desired outcome: Reimbursement of funds

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