Food Basics reviews and complaints 1
View all 123 complaintsFood Basics - Customer care
My 17 year old son was rollerblading home from work and stopped in to Food Basics which he had done before. He was going slowly in the store to get one thing and check out. He was approached by the manager, Jeff, who indicated no rollerblading. He said take them off or leave. He put back the item and waited for me in the entrance where he was yelled at by Jeff. My son was humiliated and very upset. Yelling at a customer is extremely unprofessional and inexcusable. I went back in with my son, who changed to shoes in my car, and asked him if he yelled at my son. He said "he was wearing rollerblades in the store" as if to justify his actions.
I shop at Food Basics frequently since they opened in Tecumseh for my family of 8 and I'm shocked by this behaviour from a manager. I would appreciate if you looked into the incident.
Sincerely,
[removed]
[removed] [protected]
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