Menu
Write a review
File a complaint
CB Retail Stores FreshCo 199 Wentworth St W, Oshawa, ON, L1J 6P4, CA
FreshCo company logo
FreshCo
reviews & complaints
FreshCo company logo

FreshCo

199 Wentworth St W, Oshawa, ON, L1J 6P4, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 8:00 pm
ComplaintsBoard
C
6:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

FreshCo - Selling out date products that are mouldy

I am sad to bring up this concern today. I was at my local store and bought a Boursin cheese product that was discounted and thought I was getting an awesome deal. Found out otherwise when I got home to open the product to find it was all moody inside. Checked the best before date and it expired the day before my purchase. I am saddened by the fact that one of your establishments would sell a cheese product past its best before date. To add to it, sell it at a discounted price to attract more buyers. At my store, it was only the one flavour that was discounted so I assumed it was not a popular one which was why it was discounted. I have included a pic of my receipt showing date bought and pics of the product. If you could please address this issue!

Kind regards,
Crystal Brouillard

Desired outcome: I would like to not see outdated products sold in any stores. No matter the type. We as customers can not see inside the item packaging! Would also like reimbursement for my inconvenience

Read full complaint
View 0 more photos
Hide full review