Dollarama reviews and complaints 1
View all 208 complaintsDollarama - Lack of customer service
The Latina cashier was very rude to the customer who was ahead of me in which I perceived the customer to have been a bit shaken up.
As I approached the cashier to be cashed out, she did not greet me, just asked if I wanted a bag and kept giving me stares. I’m not sure if it’s because I was the only Black person in the store but I certainly did not appreciate it.
My recommendation to your company is to train your employees to provide quality service to every customer. Perhaps you can invest in diversity training.
Thank you.
Sincerely,
Natalia Barry
Desired outcome: Better training specifically diversity training for your employees.
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