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CB Mobile and Cell Phones Bell 10355 152 St Level 2-2541, Surrey, BC, V3R 7C1, CA
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Bell

10355 152 St Level 2-2541, Surrey, BC, V3R 7C1, CA
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Bell - Asurion

The camera glass on my phone got damaged everything on my phone works fine it just has a crack in the glass and one of the camera lenses is a little exposed probably getting scratched by the little pieces of glass hitting it anyway I checked in with asurion to see what they would do for me since I've been paying the extra $15 a month and it turns out that the only thing is that they're going to replace my phone for $400 wow that's not what the rep told me when I bought my phone he was a lying [censored] not even the first time that a rep in the store lied to me about something last time I activate a phone before this one they told me there would be no activation fee and I got charged and activation fee they had to refund it so I called in to Bella I told him I want to refund for this insurance because you guys are scamming me I've dealt with asurion in the past and I know that they are scammers they sell you insurance for things that are not even valid they collect the money and then when you go to make the claim they tell you well the insurance that you bought doesn't cover the item that you bought it for and it's like well why did you sell it to me? And then they just tell you that it wasn't use, it was Amazon that sold it to you and then you can't get anything out of them because they'll tell you that you have to talk to the insurance company so there is no accountability whatsoever it's just a cycle of customer abuse. In any case, I closed my account with bell, I'll never have any kind of business with them ever again.

Desired outcome: The desired outcome is for companies like bell not to rely on the services of scammers.

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