Tim Hortons reviews and complaints 1
View all 3015 complaintsTim Hortons - french vanilla
Hi
Today I left my house to pick up my son from evergreen school located in evergreen sw calgary... So I decided to get myself a small french vanilla I went to the nearest one by gas station drive through I ordered n mentioned them to serve a fv which is not half water anyways they served me fv n obviously I couldn't taste it right there as it was really hot I went to the school tasted the fv it was like water then I picked up mybson went to the shawnessay one I told them and dey changed it for me again it was a ling line on drive through and I tasted it like right after I left n it was worse then the before one... I was soooo upset that I decided to go to the other tim horton which was very close and I told them that plz clean the machine and make me one fv... They said ohk and gave me and I tasted the fv and it was like water I told the lady she said we r very busy... U want ur money back I was like shocked just to check I went to another tim horton and I walked inside with 2 young kids and after standing in the line for 10 mins my turn came and I told them I got this from shawnessay tim horton and its taste like water plz change it for me n she said we cannot do that cuz this one is not shawnessay one I literally took my cup of fv (I should say water) and threw that in the garbage and left... Its not about money its about my time I only wanted to have a cup of fv... And I m so disappointed I have been drinking fv like for 10 years and I completely love it and just so u know it has happened before but I dint had time to go to 10 places or go back they changed it and it was fine the manager literally told me that the machine needs to be claened thats y this happens.. But today like I went to 4 different places like literally 4 places and couldnt get a small fv...
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