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Windows Complaints & Reviews

Windows / Charged for services not rendered

Re
results123 on Jul 8, 2011

We were told out windows needed to be cut out of their frames and were charged $2, 000 extra. When the 1 man crew (originally 4) came he popped out the windows in no time. Window world said cutting and just removing the windows was the same thing. Really? That's a surprise to me. I called and complained to corporate and was told they were used to threats. They were dishonest and their treatment of me was unacceptable. I would not recommend Window World to anyone!

Windows - Colorado / Unethical and dishonest sales tactics

Wh
whitecliff33 on Feb 5, 2011

This company is completely dishonest and unethical. A representative came to our home to take measurements for windows, and provide an estimate. After taking some measurements, he explained that he was not a salesman, and not authorized to make any sales; and that (for some reason) another representative would have to come to our home and complete the measurements, and provide an estimate. We made the mistake of signing a form which (we were told) was simply a consent form for a credit check. We subsequently were informed by a credit lendor that we opened an account for several thousand...

Windows - Michigan / Lifetime guarantee is a false claim

I paid over $8, 000 to Hansons Windows for new windows in my home and at my rental property. I no longer have the rental property but have complaints about the drafty windows at my residence. First the representative was so very pushy. When we hestitated to buy, he called in the big guns (his boss). They stayed at our home for over 3 hours until we dedecided to buy the windows. In the last eight years, I have called them at least a dozen times and reported that my windows are drafty. They came out once in June of 2004 and installed "full window pads". This was apparently a temporary fix...

Windows - Illinois, Chicago / leaking windows

I got windows replaced but after every shower all window leaked inside and outside walls. Called several times to the contractors trying to get them fixed the windows that ere obviously installed wrong. Finally, fixed them myself. After several caals the contractor came, did something but it was too late: I had to repare walls damage. Recently, I called them back again, complained that the windows are still leaking, yet no answer. Do not have anything to do with Windows & Door Contractors!

Windows - Delaware, Newark / Sales Tactics

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I'll try my best to stick with the facts, and you the reader can form your own opinion. Power Windows & Siding salesman is punctual, does the measurements, and then sits down with me to give me his "sales pitch". In short he leafs through his pamphlet extolling all the incredible virtues of "PWS" windows. What I found interesting is how they "wordsmith", for example they say things like " exlusive patent on slr2700", as if that means anything. Bottom line is that is really their brand of window, and it has their specifications. They say things like "we fill the inside glass with 100%...

Windows - Indiana, Valparaiso / Failing to Stand Behind Advertised Policies

Recently, my husband and I solicited our local Menards to puchase replacement windows for our home. We also purchased two doors, which fit perfectly. We discussed the selection of the windows with their young and inexperienced Millwork salersperson - albeit very pleasant. He told us to measure the windows according to the manufacturer's guidelines, which we did. Our contractor was in the process of replacing the windows and determined that the window replacements were off my nearly an inch. I researched Menards online for their policy stipulations and the site indicated that...