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USSC Card Complaints & Reviews

USSC Card / USSC Card Failed & Non-Existing Customer Support

Je
Jun 06, 2013

This is a follow up on a previous complaint I have posted (click the link : http://www.pissedconsumer.com/tags/universal-storefront-services-corp.html).While we're waiting for the issue to be resolved on the P2, 500.00 we sent through the USSC Card, my wife followed up on them for any developments and she was informed that there was a withdrawal that was made but it happened in Greenhills in Manila. So how did this happened when my wife was in Iloilo City? And since we reported this to their customer service by email ([protected]@ussc.com.ph), I have not gotten a single response from them...

USSC Card / USSC Card Failed

Je
Jun 06, 2013

My wife needed extra money while she was away sending our daughter to boarding school so I sent her two thousand Five hundred (Php 2, 500.00) to cover what she needed and I sent it through her USCC card in a Western Union Branch near us.30 Minutes after sending the money, I have called my wife that the amount was already sent she could withdraw it. My wife tried numerous time but it still reflected the old balance and after numerous tries, she was wasn't able to get the money. On my end as the sender, I tried numerous times to get answers from the branch I sent the money but they just...