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Splash-n-Go Car Wash Complaints & Reviews

Splash-n-Go Car Wash - Kentucky, Lexington / Very Bad Service, Owner Could Care Less.


This car wash is not well maintained and the owners apparently could care less. Hoses, brushes, and the auto car washes are often broke, and the vacuums don't work well. The last time I was there the auto car wash took $7 from me and never started the wash cycle. I called the number associated with this car wash and left numerous messages. I even mailed a typed letter to them with all my contact info. This happened about 2 months ago and to this day they have not contacted me regarding the refund they owe me. I have even filed a complaint with the BBB and Splash-n-Go has yet to respond...

Splash-n-Go Car Wash / Bad service


On Tuesday, January 23, 2007, I paid for a $5 car wash for my 2007 Dodge Caliber at Splash-n-Go Car Wash automatic wash on Leestown Road in Lexington, KY. I entered the “touchless” wash bay, the wash cycle ran, and I prepared to exit the bay…but the bay door did not open. I waited, inside my car in the bay, for about 15 minutes before deciding to call the police (I could not think of any other way to get out). I called the police on my cell phone, and the 911 operator sent out an officer and the local fire department, which was located next door to the car wash. Before the...