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Renualt Complaints & Reviews

Renualt / battery

Sh
Jan 13, 2018

Renault had replaced my battery in July 2017, as my car was still in warranty, i didn't pay anything, the old battery last for 1 year and 10 months, the new battery efficiency started to decreased after 5 months, after 1 mouth later, my battery has died completely, so the new one with Renualt name on it last just 6 months !!! which is impossible, unless it is defective one. so i called customer care on 12/01 and explained the case, they ask me to go to service center next day to replace it for free as this is Renualt's fault, and no battery at least last less than one year, when i went to the...

Renualt / unethical behavior in sales method

Ar
Dec 04, 2017

Dear Sirs, This comments is to report the violence of parts 3 from your code of Ethics "Protection of Customers" published in 2015. This Ethics is broken by one of Renualt local representative; SAIPA Group (PARS KHODRO sub Branch) - Islamic Republic of IRAN which is not able to keep the Customers` rights in Sales Methods. The case is; I tried to purchase a Renault product "Sandero Stepway" on Dec. 03, 2017 through online sale method as the only official way to buy this car in Iran with the standard price! The sale started at 10:00 A.M. till about 13:40 P.M., I started my tries for many many time...