Realypay.com reviews and complaints
Never recieve what I have order
I have order a watche in a internet site called www.bergwatches.org. the 3 of march 2013. Ii have pay via Realypay 97.63 $.
I receive from the china sender office that the watch is to the custom office in Zurich Switzerland from the 28 of march 2013.
Today the 8 of march I don't receive the watch. I have asked to bergwatches what happen. And also tray to contact Realypay.com
Iit was impossible to joint.
So I think that the two" actors" bergwatches and the payment Realypay are like a Mafia !
And on internet we cannot joint their site they are disappear.
Jacques Berney
Sagnes 3
2022 Bevaix
Switzerland
Country of complaint: Switzerland
payment
I ordered some Thomas Sabo jewelry, after reading their terms ans conditions I knew that they would not be real products. I cancell within 10 mins. When I applied for refund after sending several emails which most of them were returned by the postmaster, I was told that they would take 8% from my refundl, but no mention of this in their terms and conditions. I have just checked my bank account and see that I have received my refund less the 8%, which I totally object to this. I thought the products were just cheaper because they were coming from America. I this company's rules and conditions should be looked at. I have an email that says that the order would take between 6-72 hours to process so why the deduction after only 10 minutes.
Company Business Name: customerservice4vip@gmail.com
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
Please can somebody can inform how can I contact Realypay payment office?
it is more then couple of moth that i am waiting for refund Transaction number 12271118408100233I .
please let me know how to contact realypay and what to do to have back my money
I bought a Moncler on monclershop, and paid soon by raelypay transiction. After few days moncler contacts me to tell that they couldn't send me my moncler, so I asked to refund me, and they have done it on 7 th dec 2012. they said, you will received your money on your credit card. Now, 22 th feb 2013, I haven't yet received my money on my credit card. It is that possible, is there any problem may you want other details to send me money?freencexa from Italy
I order watch to REALYaAY .com, I received watch from china unfortunately it was not working . I want to return the watch is expensive than watch please let me know how to return it to some place in USA May name Hassan Farsi
I
too was scammed by them. Ordered Ugg Boots and then realised they were a fake site. Taken my money and I will never see any boots, fake or otherwise. Cancelled my card and my Bank are trying to get the money back
Ruth Ward
Definitely a Chinese scam
Purchased shoes online from Kicks Express. Money was taken from my account by Realpay.com that day. kicks Express emailed to say the style was out of stock so I asked for a refund, which they said they would arrange. I have sent numerous emails to Crystal of Realpay.com who says to be patient and wait for refund. It is now 60 days+ and no refund. My...
Read full complaint and 15 commentsthird party payment platform
On 3/25/12 an order for two pair of nikes at nikefreerunbox.com totaling $169.04 was placed. A third party, realypay.com processed the payment. Realypay.com sent me a customer support link, [protected]@realypay.com to review my order. I had been asking for tracking info and instead I got a message saying my order was not in stock. The policy for...
Read full complaint and 44 comments
I ordered shoes on the 17/12/2013 month later I received them only to find that they were the wrong size . The size I ordered was woman's 7 and had men's 8 not happy that there is nothing on the invoice on how to sent them back . I paid through realypay .com which I didn't know was a third party I have emailed Christmas cheaptimberlandboots .com in which I have had no reply
Hi. I had ordered an item since July 2nd and i have receiven't it since now, almost a month. Thank you.
Hi.
I had ordered 2 items are ( product # LV026, LV1090 ) The Money your company was charged on June/6/2013 but i've just received 1 ( LV026).
How about another item ( LV1090), when it'll be delivery to me.?
Thank you.