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Power HRG Complaints & Reviews

Power HRG / window replacement estimate

Wh
May 29, 2019

yesterday a woman showed up at our door unscheduled to get us to schedule an appointment for a free estimate. when asked if the company had done any homes in our neighborhood, she said yes - lots when asked to know specifics she hemmed and hawed and then said her wifi wasn't working. an appointment was scheduled for 11am today but they didn't show up. we were not given a phone number to contact them and had to go to their website to call their corp office. the guy we talked to claimed they called 3 times to confirm - well, we answered the phone and after saying 'hello, hello, hello' heard a...

Power HRG - Illinois, Arlington Heights / Poor Service

Ch
May 19, 2012

I live in the northwest suburbs of Chicago. A kid came to my door wearing a nice Power logo shirt and baseball cap, carrying a clipboard. He was very polite and made a good pitch. We set up the appointment for 9 am on Saturday for an estimate. I got 3 phone calls from Power to confirm. One was an automated call at 7:30 am. The estimator arrived 45 minutes late Saturday morning with no explanation. No call in advance that he wouldn't be on time. My wife said she smelled alcohol on the estimator's breath, which explained why he was chewing mints. After going through the house measuring...

Power HRG - New Jersey, Boonton / Communication

Br
Feb 17, 2012

We are not satisfied with the communication so far and the job has not been done yet. Tony Lupo showed us a great presentation and we signed a deal. Our requirements were not to start the job for two months, and see a sample of the staggered look which was on January 24th. Now Michael Costa comes to the house on February 11th and before even introducing himself he says he doesn't think he can do the job because they look like real logs. I Bryan Powers turned into a salesman and explained they're not real logs. Then he asked if I had attic space that he can check if there real log...