SUBMIT A COMPLAINT Complaints & Reviews Sorted by Most Reviews / They add $5.00 on orders under $50

Dec 08, 2012

I want to add my voice to the corus of complaints about the ridiculous shipping charges at $19.40 is the MINIMUM charge for UPS Ground. PLUS they add $5.00 on orders under $50. This roughly doubles the cost of an average order. The selection is excellent, and the prices look reasonable, but check the bottom line before you order!! / Stay away from this website

Sep 11, 2012

I placed an online order for brass lamp parts on Tuesday 9/4/12 after speaking with "someone" at their phone number, [protected]. I paid with Visa. I received an Email acknowledging my order and payment by ("credit card" no card type or last four specifics mentioned. Each item line was marked unshipped). Four days later, Friday, I had received no further Email regarding shipment date so I called the same number. No one answered. I thought they might be gone for the day. I called back this beautiful Monday morning at about 9:15 central time and let the Chicago phone ring until I got the message...