MovieBerry reviews and complaints
payments
From: Movieberry
To: koppenberg@telkomsa.net
Sent: Wednesday, January 16, 2019 5:15 PM
Subject: Reply to your ticket
Dear user,
Movieberry support has wrote a response to your inquiry.
Ticket:
My VISA credit card has been declined. See screenshots.I am a Dutch citizen and permanent resident in South Africa. I also used my Dutch MC credit card and was also declined. (Visa): 4550279021505033MC card number: 5100080273484345I tried this some month ago with the same result. I have to download now movies with Amazon Kind regards
Wim Koppenberg.E-mail: koppenberg@telkomsa.net
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Reply:
Hello.Usual decline reasons: - You've possibly made a mistake while entering the data Use always copy and paste - Your card has expired. NO. See screenshot -
Some banks have limitations pertaining to geographical location of the card's use. Cards used for local and overseas credit cards payments. - Some banks prohibit to use their cards for internet shopping - Check the limit of your credit card or if there are enough money on your debit card - We don't accept VISA gift cards
See screenshot !
It may happen because of overloads. Anyway, it's a temporary problem and other customers easy move through - they just make one more attempt later. Also the problem is probably in how did you fill the form. For instance, you should fill in a CC number as XXXXXXXXXXXXXXXX, not as XXXX-XXXX-XXXX-XXXX. Make sure you don't fill in special symbols like # " / ^ * and so on. We suggest you to re-log in and try again.
Also please try using different browser. Used Google Chrome, Firefox and Opera
If it didn't help you, please, let us know.
I stopped using Moveberrie because between $50 end $100 disappeared overnight from my account and brought my account to ZERO.
See tickets. Problem was not solved.!
I upgraded my system from Windows XP 32 bit to Windows 10 64 bit.
This is a robot message, please do not reply to it.
Best wishes,
SITE_DOMAIN team
http://www.SITE_DOMAIN
Country of complaint: United States
Movieberry Reply:
Hello.Usual decline reasons: - You've possibly made a mistake while entering the data Use always copy and paste - Your card has expired NO. See screenshot - Some banks have limitations pertaining to geographical location of the card's use. Cards used for local and overseas credit cards payments. - Some banks prohibit to use their cards for internet shopping - Check the limit of your credit card or if there are enough money on your debit card - We don't accept VISA gift cards
See screenshot
It may happen because of overloads. Anyway, it's a temporary problem and other customers easy move through - they just make one more attempt later. Also the problem is probably in how did you fill the form. For instance, you should fill in a CC number as XXXXXXXXXXXXXXXX, not as XXXX-XXXX-XXXX-XXXX. Make sure you don't fill in special symbols like # " / ^ * and so on. We suggest you to re-log in and try again.
Also please try using different browser. Used Google Chrome, Firefox and Opera
If it didn't help you, please, let us know.
I stopped using Moveberrie because between $50 end $100 disappeared overnight from my account and brought my account to ZERO.
See tickets. Problem was not solved.!
I upgraded my system from Windows XP 32 bit to Windows 10 64 bit.
This is a robot message, please do not reply to it.
Best wishes,
SITE_DOMAIN team
http://www.SITE_DOMAIN
Unauthorized Transaction to my Bank Account
Hi,
On 26th Feb 2010 I was provided my credit card information to MovieBerry.com and paid $0.99 USD and watch some online movies, that time I saw my MovieBerry account will be activated only 24 hours, and I am fully aware of that I am paid USD $0.99 only to MovieBerry.com.
But unfortunately next day I saw a mail from MovieBerry.com and they charged me USD $39.95 without my notice. I didn't agree any electronic transaction to MovieBerry.com.
But when I asked them to return back my money they simply denied. They forcefully debited USD $39.95 to my account without my permission. So please help me out.
Regards,
Anupam
Mail ID: anupam.sarkar.[protected]@gmail.com
Company Business Name: Wipro Technologies
Country of complaint: United States
Address: 780 Airways Circle, Pin: 37214, Nashville, Tennessee
Phone: 6154825630
The complaint has been investigated and resolved to the customer’s satisfaction.
This company took my money but then would not allow me to log in. attempt to contact company proved a failure. password reset failed and customer support could not fix problem
they did the exact same thing to me they are con artists and should be band from the web. if you can find a way of being refunded please let me know thanks
anna.jase@rocketmail.com