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IVHQ - New South Wales, Sydney / Endangerment

G.Pulja on Jan 6, 2014
My daughter Lisa and friend were to begin work in an orphanage in Combodia on Monday when they received an email 24hrs prior that they were to be sent to an adult facility for the handicapped.Being two young ladies were totally unprepared for this change, Lisa had chose to volunteer at an orphanage to aid her with her studies.An attempt was made to contact IVHQ, only to find their contact was on holidays and unavailable.The girls were taken to the handicap facility but were unable to deal with this new situation.The most important point is that due this change they were put in danger...6...

IVHQ / refused to refund registration

I had registered to volunteer abroad as a nurse. Two days later a family emegency came up and I will not be able to keep my committment on March 15, 2009. I emailed and requested a refund and was denied. in the literature it was stated that you could get a full refund as long as you requested one 60 days prior to your departure date. I signed up 55 days before my departure date. There was nothing in the literature about a refund on a reg istration if you registered 55 days AHEAD of departure. I was always taught by law that if you canceled a transaction within 72 hours you would be able to get your full refund back. Can you help?
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