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Gardener's Choice Complaints & Reviews

Gardener's Choice / Online scam


Placed an order with Gardeners Choice, but noticed my shipping was twice what their front page advertised for what I ordered. Called to ask them to cancel the order if they couldn't remove the extra shipping charge and was told I could cancel tomorrow but the order was not showing yet today. Called the next day 11am and was told the order was already processing and could not be canceled and that I should have called at 7am. Ha. Would not allow me to speak to a Supervisor or anyone higher. I had to call my bank and pay $8 just to keep them from being able to charge me and hope that they...

Gardener's Choice / I've ordered plants not seeds


I live at 2505 Rocksprings rd Kingsport tn. I saw your ad on TV I called and ordered tree tomatoes all I got were seeds. I was told I would get tomato plants not seeds. I was told I would have tomatoes by the fourth of July. Not with seeds. I want t know where my tomato plants are. Please make this customer happy and send me my plants. You can’t tell people that they are going to get tomato plants and then send them seeds. I was really anxious to get my plants not seeds. Thank you.

Gardener's Choice - Michigan, Hartford / Reporting fraud on gardener's choice!

I have called many times and emailed to get status on my order. They never responded to email and you cannot ever get to anyone to talk realtime. The customer service phone below, taken off their website is broke. You always get a recording to press 1 to place an order or 2 for customer service. No one ever answers and then you get disconnected. Here is what they have open their website for customer service. To place an order, For customer service or to check on an existing order, please Call 1-269-621-2481. Monday thru Friday - 9 am to 4:30 pm EST Please be aware that during peak gardening...