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Mar 04, 2015

I sent my sunglasses for repair to in Brooklyn . They sell sunglasses, as well as perform repairs. I paid $99.00 in advance for the repair (12/8/14). After a lot of chasing, I got the glasses back about 2 months later, and unfortunately, the lenses didn't fit the frame (see photo). There is a gap on each side, making them un-wearable. When I asked for a refund, they refused and tried to convince me that the repair wasn't really that bad. (It would be like getting your car wind shield replaced, with gaps on each side, so that the sun, wind and rain get inside). On... / Horrible service and lies

Apr 14, 2014

On March 25 we had the misfortune of calling based on a pair of sunglasses we were interested in. We called to make sure we'd receive them before April 5 if we ordered them within 24 hours. They were a gift for someone that was leaving on the 5th and we wanted to make sure they would be there before then. The person on the other end said "no problem". So, we ordered them on the next day (March 26) and almost immediately received a confirmation email. So far so good. Later the same day, we received a second email stating "We will ship the item within 72 hours with the...