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Enfocus Photography Complaints & Reviews

Enfocus Photography - Texas, McKinney / Didn't live up to their part of the deal

Sh

I had contacted this company in May of 2008 to do a fundraiser for my granddaughter who was in baby pageants. Everything seemed on the up and up till we had ordered pictures and payed them money. The packages started at 159.00 and went up. They came to my home in Knoxville, Tn. To do some Glamour shot pictures. We were able to veiw the pictures on a computer and order a package. Well they had told us they were a little behind and that it took 4 to 6 weeks to get the pictures. Well 6 MONTHS later I was still contacting them everyday about were our pictures were. Everyone that I had ask to help...

Enfocus Photography / Not keeping their part of the agreement

Br

We had an agreement with Enfocus photography to provide a glamour photo session as a fundraiser for our Girl Scout Troop. The agreement was that we would sell coupons to customers and they would provide the photo shoot. Their policy is to send them $5 per coupon sold as a deposit. Their materials state, 'you will receive the $5 back for each sitting photographed.' Our photo shoot was scheduled on June 3, 2006. I spoke with Mr. McIver on June 6, 2006 following the photo shoot to explain to him our disappointment in the services which were promised and not provided (see complaints below). He...