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5:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Dino Bull Terriers unethical breeding practices

We purchased a puppy in 2018. At only 12 weeks old she showed signs of severe sudden onset aggression. We contacted Kayla (Dino Bull Terrier owner) who immediately dismissed our concern by stating that she sees our social media posts where we are showing off our puppy.
After a year of training and behaviorist, crate and rotate, limited exposure to our other dog, constant vigilance, I decided to file a formal complaint with the Better Business Bureau.
Within 12 hours, we started receiving threatening texts demanding that we retract our complaint or else 1) she sent us a screen shot of our address and would "come by"
2) sent screenshots of people with our same names criminal charges from all across the country (not us) saying that she will use them to smear our hvac business.
3) threatened to "expose us" on our companies online presence.
She has since left our business false reviews online even though we never did any work for her.
4) warned me that she hopes I have energy when she "'meets me around town'

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the steps taken by this company were an onslaught of slander, of which will be used in a civil lawsuit. Please remove the complaints as we are being threatened and harassed by owner, Kayla Benavides.

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Ghost4554
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Jul 18, 2019 10:24 am EDT

Gathered the emails Susan sent me. Notice I responded to all of them! Also notice Scott's not coming to me she is. It took her 4 months after I sold her this dog to notice I blocked her on Facebook. Then a month later after she notices shes blocked on Facebook she starts emailing me about aggression issues. Not a coincidence huh lol! Then she has failed to post proof of the training she claims the dog got on here. If anyone wants to see her criminal history in regards to this complaint please contact me!

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Ghost4554
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Jul 08, 2019 1:05 pm EDT

Here's the post I forgot to upload of Susan blasting her neighbors on social media. The funny thing is she rents. This is just another example to show people shes in everyone's business. Records show shes only been living here since the beginning of the new year 2019. Not even 6 months after renting this place she's telling neighbors how to live their life. This is funny because knowing she rents she continues to own bull terriers. If I would of known what I know now scott wouldn't own one of my dogs.

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Ghost4554
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Jul 08, 2019 1:09 pm EDT
Replying to comment of Ghost4554

Her Facebook profile should be named Susan barber instead she uses a fake last name. She's real phony like that. Only crazy people do stuff like that.

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Ghost4554
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Jul 07, 2019 4:08 am EDT

Please let this review soak in Susan! All the way from Boston. Your just down the Street. Guess what its actually from a grown woman that acts her age. Her husband left one too. & guess what? They knew about that breeder's forum & still took the chance.

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Ghost4554
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Jul 07, 2019 3:06 am EDT

Here you go Susan. My name is properly spelled on here. There is also a long list of what the bbb reports on pretaining to all accredited businesses including mine. Notice the word bankruptcy? I know you do since you filed a chapter 7 in 2010. Don't worry I wont post it here and thank God scott applied for his accreditation without you because he would of been denied. There's my business track record to remind you why Scott bought from me and still has my blood, sweat, and tears walking around your house. Keep spitting on my name Susan because you have no purpose in life. Instead you piggy back off scott. Are you mad that Scott gave another woman his money for a dog you clearly can't handle and I can? Get life troll.

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Ghost4554
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Jul 07, 2019 12:27 am EDT

The red and white female is the bull terrier I sold scott. As you can see in the pictures, the dog's are together & they also have not provided proof showing the certificates of completion for the dog training they claim the dog got. Please post all documents on here Susan since you like to accuse me. I don't see scott writing this review. It's you that has hate for me.

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Ghost4554
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Jul 11, 2019 11:32 am EDT
Replying to comment of Ghost4554

http://jonesmechanicalnm.com/

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Author of the review
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suezrone
, US
Jul 17, 2019 6:30 pm EDT
Replying to comment of Ghost4554

[address removed]

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Ghost4554
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Jul 07, 2019 12:01 am EDT

The person behind the screen is Susan Etta Barber age 50. She is the girlfriend to one of my former customers Scott Jones. More simply put she is not a customer of mine. I can't even believe I'm entertaining this review but you know what this type of story needs to be heard by anyone that comes across this review. So in 2016 I get a call from Susan Barber to chat about available puppies. She then goes on to waste hours of my time just to end up buying a cheaper dog from another breeder. I actually know who the breeder is and will not mention her name out of respect. She also had posts about the breeder on her social media saying that the dog she got from the lady had foreign objects in it's stomach and she was going broke taking it to the vet. She later removed those posts from her social media after Scott purchased a dog from me and I later confronted her about it when she started giving me problems. Keep in mind, around this time a competitor of mine decided to slander me online. My domain search was actually clean until that happened so this why you see Susan here following in my competitors footsteps because she is not a customer Scott was. Therefore, the BBB won't entertain her lies. Anyway, after her 1st initial contact in 2016 Scott waits 2 years to buy a puppy from me. During these 2 years Susan is following me on social media & Scott would message me off and on to inquire about available puppies. Eventually I get a call in June of 2018 from Scott Jones wanting to see a puppy I had available. While talking to him he expressed he had 2 bull terriers one a rescue and another from a breeder I mentioned earlier in this discussion. He also made in clear he was very experienced with the breed. While on the phone with him arranging the purchase, Susan is in the background yelling, " PUT HER ON SPEAKER PHONE I WANT TO HEAR WHAT YOU GUYS ARE TALKING ABOUT" her voice was not calm and polite when she said it either. She yelled it in a jealous dominating tone. This immediately should of been a red flag to me and I should of terminated the phone call right then and there. I will admit in the past I liked the challenge of these type of customers and would take them on simply to prove a point & when they had mentioned they were a little doubtful because they had ran into the forum my competitor wrote I kinda felt obligated to prove their doubts about me wrong. Anyways, Scott decided to buy the dog after continuing to low ball me in past inquiries through social media. He then invites me to his property in Rio Rancho NM. I get to the property & at that point was rudley greeted by Susan. She said nothing when greeting me instead she had this bitter look on her face. Also while I was at Scotts and Susan's place. They both drilled me with temperament questions the whole time. This confused me because as mentioned before they owned 2 bull terriers at the time. After answering numerous temperament questions, which my responses were not sugar coated, Scott then walks around aliasing the puppy while susan begs him to give me the money like some sort of child. He then tells her to " hold on it's in my pocket." At that point that's when I knew she was in fact not paying for the puppy. He then handed her the money to give to me. While counting the money, Susan is making side remarks that the puppy looked like a chihuahua. Again at his point I should of terminated the sale but nope. Again, I no longer deal with people like this anymore. People that belittle me in anyway will be asked to GO FIND ANOTHER BREEDER. Furthermore, the sale was later completed and I left. Not even 2 days later after selling the puppy Susan comments on one of my social media posts that the customer getting a dog shipped to Atlanta should, "come pickup the puppy instead." She also made sure to write the comment in all CAPITAL LETTERS too. I then blocked her from my social media. I also think it's rude when customers try to micromanage by business and I have found nothing good ever comes from these type of clients but extreme entitlement. Susan then emails me at 4am a week or so later saying " we need to talk. why did you block me off of social media?" I then ignored that email. I then get a call 8 months later while I had a litter of puppies from a lady by the Kathy Finley saying Scott had referred her to me because him and Susan were impressed with the quality of my puppies. I then sold to Kathy and she has not contacted me ever since with any issues. Days after Kathy took home her puppy, I get another email from Susan saying the puppy had aggestion issues, she wanted nothing from me, and wanted to keep the dog because she supposedly had it in training. She then goes on to demand how she wants me to stop breeding and has screenshotted all the siblings to her puppy from my social media. I then contacted Scott immediately but my text messages and calls went unreturned. I called Scott and not her because she was obviously not the one that paid for the puppy. So her allegations stated in this review that her attempts were disregarded is a lie. In fact, I had just texted scott days prior asking him how the puppy was and thanking him for the customer referral. Please reference the screenshot for proof. She then went ghost on me for 6 months until I got another email from her asking if a bull terrier she found was possibly mine. I then chuckled while reading the email and ignored it. It is now currently July 2019 and I get a notification from the BBB saying a customer left a review. I then go check my account and sure enough it's the devil herself Susan Barber. She left a review not a complaint 1year after Scott bought the dog saying I was unethical for not standing behind my aggressive breed. That review was never posted because the BBB found out she indeed was a lier. I knew I did nothing wrong to this women so I warned her that if the bbb decided to post the review I was going to do the same to Scott's business. I actually contacted scott again but all he did was defend Susan. At this point, I knew I couldn't tackle this issue privately. It was at this point I found this review on my domain search. I decided to look more into these people because I couldn't understand why they were so bitter. I then researched and found both have a lengthy criminal history such as bankruptcy, drug charges, and theft charges which Susan continues to deny. They seriously had me fooled because I delivered their puppy to a half million dollar house which they claimed to own. It was not until I later found out it was a rental property. Furthermore, I then later found they move from one rental to another to avoid lawsuits from a company scott owens. After finding this review that was my breaking point. I decided to alert the public to their corruption. Why these people throw stones when they live in a glass house is beyond me. I did nothing to them. Scott bought the dog but yet Susan has all these problems with me. She also continues to stock my website and hasses me everytime she see's I have puppies for sale. This is the same lady that defended me from that competitor forum review. I believe the dog was purchased out of SPITE. I never thought people were capable of that. I guess it's my heart that gave scott and susan the benefit of doubt. Susan is now on a mission to slander me out of plain jealousy. This women gave off the jealous vibes from the beginning . It's funny too that she posts 3 text messages and not the entire conversations. During those text message exchanges I found out where she lived and simply asked her if this is where I send my motion proceedings. She then got so scared that she ran to the cops in rio rancho which was a complete fail because he read our entire conversation and later called me concluding she was indeed bitter and jealous. The same day after running to the cops she goes on to write this review. I did also find public facebook posts on her social media of the dog I sold her displaying healthy behaviors when around her other bull terrier. Also, it's a fact that any strong breed dog even with the best training they will still display dominating tendencies from time to time. I also mention this on my website too & also when you own more than one living in the same environment . This is also why I felt comfortable selling to Scott in the 1st place. Lasly, it just comes to show that breeding bull terriers is demanding. This lady is crazy and scott should be embarrassed. I also found multiple posts on her social media calling out her neighbors for not caring for their dogs. She's also racist tendencies towards Mexicans . That screen shot can also be referenced on here. She also can't even spell my last name it's BENAVIDEZ is it really coming to the point where I got to put a copy of my birth certificate on here too lol. My lord I'm done.

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10:20 am EDT
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Rarely will I ever speak poorly about another Bull Terrier breeder because I feel it to be unprofessional and wrongful. However, when I have factual knowledge in regard to a breeder that is corrupt and is a menace to the Bull Terrier community I feel it’s well warranted to protect others from the possibilities of getting involved with a corrupt breeder...

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