On 3/13/16 we ordered a special order sofa and chair to be picked up at Bob Mills Furniture in Oklahoma City. We were told repeatedly that if it wasn't in stock in 28 days it would be FREE numerous times. On 4/20/16 we got a call it was finally in. When we arrived to pick it up they changed the rule and said it had to be delivered. They would not honor there promise
My wife ordered two mattresses from Bob Mills Furniture. She has also purchased two recliners, and the seller announced that the delivery would take couple of hours. When the driver arrived, we found out that only one mattress and two wrong recliners were in the van. We rearranged the delivery, while we tested the mattress. We didn’t like it and the owner said that he wouldn’t cancel the order. We got another uncomfortable mattress and two different recliners.