Menu
Write a review
File a complaint
Britbox

Britbox review: Britbox dumps on long time customers

J
Author of the review
2:05 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After years us loving Britbox, and not having many outages, they have really screwed over long time customers. Suddenly I can no longer watch new shows except one per week unless I pay them more money. Other shows I am restricted from because those who pay for the new premium service are the only ones allowed to watch it. Us long time regular customers have been restricted.

If we want to have access like we normally had, we must pay to join the premium service. It feels like blackmail to me. I might expect the American streaming services to do nasty things like this, but I thought Britbox was better than the rest. I am finishing up the shows that I have been and will probably discontinue my subscription. I am deeply dissapointed and so tired of being blackmailed for more money.

0 comments
Add a comment

More Britbox reviews & complaints

Britbox - I wanted to take advantage of a subscription offered by Britbox
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Britbox - After signing up for Britbox I was unable to properly use the service due to their unwieldy system of passwords, etc, so stopped trying to use
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Britbox - I subscribed to BritBox through a third party in March
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Britbox - I purchased an annual subscription on Sunday Nov 21st, 2021 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Britbox reviews and complaints
  1. Britbox Contacts

  2. Britbox phone numbers
    Click up if you have successfully reached Britbox by calling +1 (888) 636-7662 phone number 63 63 users reported that they have successfully reached Britbox by calling +1 (888) 636-7662 phone number Click down if you have unsuccessfully reached Britbox by calling +1 (888) 636-7662 phone number 186 186 users reported that they have UNsuccessfully reached Britbox by calling +1 (888) 636-7662 phone number
  3. Britbox address
    1120 Avenue of the Americas Fl 5, New York, New York, 10036-6700, United States
  4. Britbox social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 03, 2025
  6. View all Britbox contacts
Britbox Category
Britbox is ranked 35 among 116 companies in the Online Streaming Platform category