Menu
Login
What a fxxking [censored]ting company. I had bad experience with them.Called them for the roof leaking service due to the leaks from roof to kitchen.I was told the plumber will come over to check the cause of the leaking and will give the quotation then only I will decide whether or not to accept their service. But this plumber(Mr Lim) insisted to repair it and the price he quoted for RM800.00, What a ridiculous price!When I put him on the phone to speak to my husband and my husband told him we will consider his offer but definitely not the same day carry out the repairing work.When the plumber(Mr Lim)heard that he immediately demanded for RM 200 service charge if we don't accept his repair service.
This is the first time I encountered in my life as i've deal with so many contractors..that we need to pay the service charge when they come over to give us the quotation and if we do not use their service.
I was not told about this charges will be incurred if they come over just to check and give quotation when I called Boon Chye Plumbing and Electrical Service to inquiry about their plumber service.I personally think that should there be any charges for quotation only, they have to advice and alert the customer in advance before sending their plumber to the site, the plumber then demanded for the service charge.This is really not the appropriate.If your company have this "term" or "rules" of collecting the service charge for just to check and give quotation, kindly inform us, your potential customer, first.This is not honest!
