Bluetti review: Solar panels not received.

On about March 10th I ordered a BLUETTI Solar Generator AC200MAX with 3 PV200 Solar Panels Included, 2048Wh Portable Power Station w/ 4 2200W AC Outlets, LiFeP from seller Marcus Dicks [protected]@gmx.com after having seen an advertisement on Facebook. I had it shipped to my home address and paid for it using my paypal account.

When it was reported delivered on March 18th I contacted the USPS who said it had been delivered to a different address in the same zip code as mine. I asked them for the address and it was provided. Meanwhile I sent the seller an email and contacted paypal to see about a refund.

Later, I went by the address and found it looked vacant. I contacted Paypal once again after they claimed that the seller had provided a tracking number and the package had been delivered to the mailbox. However the mailbox would not hold the item in question.

So, They are in the process of contacting the USPS to get a verbal description of the size of the item delivered. I believe this Marcus Dicks company to be fraudulent. They have not responded to my emails and told paypal they had issued a refund that I have not received to date.

Following are details of the transaction.

Case ID:

PP-D-[protected]

Disputed amount:

$79.99 USD

Seller info:

Marcus Dicks

[protected]@gmx.com

Shipping address:

2105 S 10th St

Kansas City, KS [protected]

Date reported:

March 30, 2022

Invoice ID:

263585-[protected]

Transaction ID:

6UJ954213U2210932

Transaction amount:

$79.99 USD

Tracking info:

9400108205499309722532

Shipped by United States Postal Service (USPS)

Track shipment

Additional Info

Your note:

The usps indicates the item was delivered however I have not received the item? I sent an email to the seller a week ago with no response.

Item details

Item name:

BLUETTI Solar Generator AC200MAX with 3 PV200 Solar Panels Included, 2048Wh Portable Power Station w/ 4 2200W AC Outlets, LiFeP

Quantity: