Black Arrow Express review: parcel is still not delivered

Hello po tanong ko lang po sana kasi antagal po madeliver nung parcel ko nung december 19 pa po kasi yun nasa San Fernando La Union and hindi pa po dinedeliver saakin nung 12:12 ko pa po yun inorder but still wala parin po di padin dumadating, nabayaran ko na po yun and to receive nalang po but accidentally ko po kasing napindot yung order received eh pano po yun, please help me po salamat