I use to think the staff was amazing here. However recently my favorite phlebotomists are no longer employed here. I am kinda picky on who I let stick me because i've had quite a few bad experiences.
I've never had a issue with requesting before. However tonight when I requested one who has stuck me multiple times and has never missed or given me a hematoma I got scolded.
Sarah asked me if anyone else could stick me because who I requested was busy, I started to scan the room and she says "if you only allow 2-3 people to stick you maybe we need to re-evaluate you as a donor" i'm sorry that I am picky after having multiple people miss my veins and having hematomas due to it. Way to make a donor feel good.
BioLife made false accusations against me and tried to press charges. Banned me for life. Rudest and most unprofessional staff. Manager who lied on police report was fired. Csl is way better.