BioLife Plasma Services review: injured by a an employee (brianna)

I came twice weekly for months. I had a new employee that day and she did not successfully put the line in. Brianna very aggressively pulled it out and shoved it in where I felt a pop and extreme pain. I couldn't continue the donation that day and was paid $20 but told I could not return unless I went to urgent care on my dollar to find out what she did. I couldn't afford to go cause it's a big co pay, a lot more than my $20 I got. My arm felt fine after a month but I am not allowed back due to their mistake! I was using the money I earned to get out of debt not go into medical debt.